Job summary

The post holder is expected to support the Divisional Triumvirate to manage PALS and complaints for the health unit independently and professionally, ensuring that issues raised by complainants are fully addressed and support staff involved in, or contributing to, the investigation of complaints. The post holder will be required to beable to exercise significant autonomy and discretion in managing complaints within time frames set out in the RFL Complaints Framework.

Draft complaint responses and undertake quality assurance of draft complaint response letters prior to executive sign-off and produce regular reports on the health unit's performance with regards to complaints.

Main duties of the job

1. MAIN RESPONSIBILITIES1.1 Work as part of a team to provide a complaints case management service to patients, the public and staff.1.2 Deputise for the Health Unit Patient Experience Lead when required.1.3 Responsibility for managing the Complaints and PALs Facilitators and Patient Experience Administrators, ensuring that all PALs contacts are investigated and responded to within the timeframes.1.4 Manage the process to ensure the Divisional Triumvirate is supported to have PALs and complaints fully investigated and responses are appropriate to the needs of the patient and severity of the complaint in line with the new RFL complaints framework, Being Open and Duty of Candour1.5 Support the clinical leadership to the investigations and draft responses for complaints received for the Royal Free Hospital's corporate services.1.6 Prepare professional and clinically accurate responses for the Chief Executive Officer and Director of Nursing's signature.

About us

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top.For more information please follow link https://www.royalfreelondonjobs.co.uk/

Job summary

Junior Clinical Fellow at North Middlesex Hospital

Full time post

12 months fixed term contract from October 2026

Main duties of the job

The post requirement is for a junior doctor who has completed the FY training and are either considering a career in Obstetrics and Gynaecology or those considering / awaiting entry into the GP VTS training scheme. It is anticipated that the successful candidate will take part in a 1 in 7 rota. The doctors on this rota are currently at an FY2 or GP VTS ST1-2 level or O&G ST 1-2 level. There is no requirement for overnight oncall.

About us

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across four main hospitals, our dedicated team of staff care for over 1.6 million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17 million tests.Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the topFor more information please visithttps://www.royalfreelondonjobs.co.uk/

Job summary

Senior Clinical Fellow post - with a special interest in Fetal Medicine

Royal Free Hospital - Hampstead site

Part time 0.7 wte to cover maternity leave

Fixed Term contract for 12 months

Main duties of the job

An exciting opportunity has arisen for a Senior Clinical fellow (Fetal Medicine) post (ST3-7 level) at the Royal Free Hospital NHS Trust at the Royal Free, Hampstead site. This post from November 2026 for 1 - year fixed term for maternity leave cover.

The successful candidate will also be contributing to the on-call rota and hence competence on labour ward at a senior level (ST3-7) is essential.

About us

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across four main hospitals, our dedicated team of staff care for over 1.6 million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17 million tests.Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the topFor more information please visithttps://www.royalfreelondonjobs.co.uk/

Job summary

This is an exciting time to be working at the Royal Free London NHS Foundation one of the biggest NHS Trusts in the UK, delivering care to more than 1.6 million people a year through our three main hospitals: Royal Free, Barnet and Chase Farm.

We are looking for a 1 year fixed term Band 7 Pelvic Health Physiotherapist to support an enthusiastic, experienced and well established pelvic health physiotherapy team. The successful candidate will be expected to:

Assess and treat patients with pelvic floor dysfunction and musculoskeletal obstetric conditions.

Supporting the clinical lead with service development and data collection.

The successful candidate is required to be able demonstrate the Trust values, the responsibilities of the job description and person specification. In particular you should have proven experience of working in pelvic health physiotherapy and involvement in service development.

If you believe you meet the criteria of the person specification and would like to join the Royal Free at this time, we would be interested in receiving your application.

To find out more about working at the Royal Free please visit our website at: www.royalfree.nhs.uk/jobs

For further details please contact Hannah Beecham Clinical Lead/ACP in pelvic health physiotherapy on 0203 758 2000 x: 35324 or by email at: [email protected]

Main duties of the job

To work as autonomous practitioner within the multidisciplinary Pelvic Health Service at the Royal Free London NHS Foundation Trust based at Royal Free, Hampstead site.

To provide a highly specialised assessment and intervention for own varied caseload of outpatients within the specialty of Pelvic Health conditions, including patients who may have highly complex presentations, with the aim of facilitating short and long-term self-management approaches to their condition.

To be involved in the development of the Pelvic Health Service in consultation with the Clinical Team Lead, striving to ensure maximum efficiency, productivity and cost effectiveness.

To supervise, teach and appraise junior, assistant and student physiotherapists as appropriate

To supervise, initiate and participate in evidence-based projects and lead in-service trainings.

About us

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top.For more information please follow link https://www.royalfreelondonjobs.co.uk/

Job summary

We have an exciting opportunity for a pharmacist to join our Medicine team in Pharmacy.

The postholder will assist in delivering and developing a consistently high-quality clinical pharmacy and medicines management service to patients within Acute Medicine including AMU (Acute Medical Unit), AAU (Acute Assessment Unit), respiratory Medicine and TREAT (triage readmissions elderly admissions team) services and support to Accident and Emergency unit. The role will also support the medicine pharmacy team who deliver services to the medical specialities including Rheumatology, Dermatology, and Immunology in accordance with the objectives set by the Principal Pharmacist. The postholder will work closely with the multidisciplinary team, service line leads and divisional managers for the relevant specialties to initiatives and guidelines to ensure safe and cost-effective use of medicines in the Medicine team, and across the interface between primary and secondary care. The postholder will also support the commissioning processes for the safe use of Intravenous Immunoglobulin within the Trust.

Potential candidates will have experience working as a band 7 pharmacist at minimum, with experience of working in Medicine and other associated specialities. You will be comfortable working with nursing and medical staff at ward level. Previous experience of high-cost drug processes and writing of drug reviews and clinical guidelines would also be beneficial.

Main duties of the job

Act as a deputy for Principal Pharmacist when necessaryTo provide a high-quality clinical pharmacy service as part of themultidisciplinary team to medical specialities patients, to ensuremaximum efficacy, safety, and economic drug use and to demonstrate professional accountability to enhance patient care.To act as a clinical role model, and support training and supervision of junior members of the pharmacy teamDevelopment and implementation of clinical guidelinesEffective control of drug expenditure and management of processes regarding high-cost drugsTo support the commissioning and funding processes for intravenous immunoglobulin (IVIg) including adherence to the national NHSE commissioning policy and evaluation of evidence for useTo participate in audits and practice researchTo work with the clinical risk team to minimise the risk of medicines

About us

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top.

For more information please follow link https://www.royalfreelondonjobs.co.uk/

Details

Date posted

27 August 2026

Pay scheme

Agenda for change

Band

Band 8a

Salary

£66,274 to £73,496 a year

Per annum inclusive of HCAS

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

391-RFL-8195689-A

Job locations

Royal Free Hospital

Pond Street

Hampstead

NW3 2QG

United Kingdom

Job description

Job responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Job description

Job responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Person Specification

Education and Professional Qualifications

Essential

• MPharm or equivalent

• Registered with the General Pharmaceutical Council (GPhC)

• Post graduate diploma in pharmacy practice or equivalent

Desirable

• Registered non-medical prescriber

Experience

Essential

• Significant demonstrable experience of working in hospital-based pharmacy, some experience as a specialist clinical pharmacist and experience working within medicine and /or medical specialties

• Experience of working with high-cost drugs and commissioning processes including individual funding requests (IFRs)

• Experience of managing change and leading service developments

• Experience of managing and analysing drug expenditure

• Experience of writing / implementing clinical guidelines and government directives

• Evidence of multidisciplinary working

• Evidence of comprehensive B6&7 rotations

• Evidence of clinical audit/practice research and the promotion of evidence-based practice

• Experience of appraising staff and giving feedback

• Experience in delivering education and training

• Experience as a clinical pharmacy tutor

Skills and Aptitudes

Essential

• Good written and verbal communication skills

• Good interpersonal skills

• Good presentation skills

• Good management skills

• Ability to justify and reason any advice given should this be challenged.

• Ability to communicate with patients/carers and staff of all levels.

• Ability to manage time, people, and resources to deliver timely outcomes.

• Ability to work alone and a part of a team.

• Ability to work accurately under pressure.

• Ability to motivate and act as a role model.

• Demonstrates initiative particularly in relation to problem solving

• Ability to identify and manage risk.

• Demonstrates expert clinical knowledge and pharmaceutical care skills and high level of clinical reasoning and judgment.

• Undertakes own research.

• Critical appraisal skills

• Understanding of clinical risk and clinical governance

• Understanding of current national standards, guidelines, and service delivery issues relevant to clinical pharmacy

• Understanding of NHS national and local priorities

• Computer literate (including word processing, email & use of internet. Preferably knowledge of spreadsheet and database packages)

Personal Qualities and Attributes

Essential

• Enthusiastic, well-motivated, hardworking, flexible

• Identifies own training needs actively seeks training opportunities and maintains a portfolio of practice.

• Flexibility to work weekends, bank holidays, late nights and potential 7 day working

• Reliable with good attendance record

Royal Free shared commitments

Essential

• Demonstrable ability to meet the Trust shared commitments

Person Specification

Education and Professional Qualifications

Essential

• MPharm or equivalent

• Registered with the General Pharmaceutical Council (GPhC)

• Post graduate diploma in pharmacy practice or equivalent

Desirable

• Registered non-medical prescriber

Experience

Essential

• Significant demonstrable experience of working in hospital-based pharmacy, some experience as a specialist clinical pharmacist and experience working within medicine and /or medical specialties

• Experience of working with high-cost drugs and commissioning processes including individual funding requests (IFRs)

• Experience of managing change and leading service developments

• Experience of managing and analysing drug expenditure

• Experience of writing / implementing clinical guidelines and government directives

• Evidence of multidisciplinary working

• Evidence of comprehensive B6&7 rotations

• Evidence of clinical audit/practice research and the promotion of evidence-based practice

• Experience of appraising staff and giving feedback

• Experience in delivering education and training

• Experience as a clinical pharmacy tutor

Skills and Aptitudes

Essential

• Good written and verbal communication skills

• Good interpersonal skills

• Good presentation skills

• Good management skills

• Ability to justify and reason any advice given should this be challenged.

• Ability to communicate with patients/carers and staff of all levels.

• Ability to manage time, people, and resources to deliver timely outcomes.

• Ability to work alone and a part of a team.

• Ability to work accurately under pressure.

• Ability to motivate and act as a role model.

• Demonstrates initiative particularly in relation to problem solving

• Ability to identify and manage risk.

• Demonstrates expert clinical knowledge and pharmaceutical care skills and high level of clinical reasoning and judgment.

• Undertakes own research.

• Critical appraisal skills

• Understanding of clinical risk and clinical governance

• Understanding of current national standards, guidelines, and service delivery issues relevant to clinical pharmacy

• Understanding of NHS national and local priorities

• Computer literate (including word processing, email & use of internet. Preferably knowledge of spreadsheet and database packages)

Personal Qualities and Attributes

Essential

• Enthusiastic, well-motivated, hardworking, flexible

• Identifies own training needs actively seeks training opportunities and maintains a portfolio of practice.

• Flexibility to work weekends, bank holidays, late nights and potential 7 day working

• Reliable with good attendance record

Royal Free shared commitments

Essential

• Demonstrable ability to meet the Trust shared commitments

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see

NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see

NHS Careers website (opens in a new window).

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

Royal Free Hospital

Pond Street

Hampstead

NW3 2QG

United Kingdom

Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

Royal Free Hospital

Pond Street

Hampstead

NW3 2QG

United Kingdom

Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)