Job summary

In January 2026, North Hampshire Urgent Care introduced a new primary care service within the North Hampshire area. This service will provide a day time Paramedic and ACP-led home visiting service for patients within four Primary Care Networks (PCNs) presenting with unplanned acute and subacute primary and urgent care needs. We are therefore looking to add to our team of experienced Paramedics (either with existing post-registration qualifications of urgent care, or those with a strong interest in primary/urgent care who would be interested in developing their career further in this area).

The service operates 10:00-18:00 Monday to Fridays (excluding bank holidays) and we currently have shifts available to be contracted to every Monday, Tuesday and Wednesday 10:00 - 18:00.

Please note, this is a fixed term position until 31/3/2029.

Interviews will be held on the 20th November 2026 at our Head Office location in Farnborough.

We may close this advert early should we receive a high number of applications.

Please do reach out for an informal discussion about the role.

*Previous applicants need not apply*

Main duties of the job

The successful applicant will be required to demonstrate the NHUC Values, have good organisational skills, and be competent in using IT tools and systems. They must be able to manage changing demands and priorities and work effectively as both part of a team and independently. Experience of working in a similar environment would be beneficial but not essential.

The successful candidate will be autonomously assessing, diagnosing and discharging or referring patients within their scope of practice with the support of GP practice colleagues and remote support provided by NHUC clinicians as required. We are looking for highly motivated and enthusiastic individuals who will help support the new service and build relationships with the practices and PCNs that the service is operating within as part of the role.

To work as part of the primary care home visiting team, providing acute assessment, investigations and diagnostics of unplanned acute and subacute urgent and primary care conditions to housebound patients.

The post holder will be responsible for providing appropriate urgent primary care level treatment and either discharging or onward referring patients as appropriate within their scope of practice with the support of remote clinical supervision.

Please refer to the JD for the full list of duties and responsibilities.

About us

North Hampshire Urgent Care Ltd (NHUC) is a Community Benefit Society, working in partnership with the NHS. NHUC provides services through two divisions, Same Day Care (SDC) and TalkPlus.

SDC provides services through the Integrated Urgent Care (IUC) contract which covers the in Hours Clinical Assessment Service (CAS) and Out of Hours (OOH) provision for North Hampshire, North East Hampshire and Farnham (NEHF) and Surrey Heath places which are part of the Hampshire and the Isle of Wight ICB and Frimley ICB respectively. NHUC also provides an Urgent Treatment Centre at the front door of Frimley Park Hospital whilst also holding some smaller contacts supporting Community Hospitals OOH and Flu response. Finally, SDC has a virtual care arm supporting patients at home.

TalkPlus provide NHS Talking Therapies, supporting people with common mental health problems in North East Hampshire and Farnham place. TalkPlus offers a range of treatments to people who are experiencing symptoms of stress, anxiety, low mood, depression, panic, phobias or OCD. TalkPlus has care pathways to provide timely treatment for perinatal and military veteran referrals.

NHUC is a Disability Confident registered organisation and are proud to support the Armed Forces community as a signatory to the Armed Forces Covenant.

Details

Date posted

21 October 2026

Pay scheme

Other

Salary

£26.56 an hour

Contract

Fixed term

Duration

16 months

Working pattern

Part-time

Reference number

U0077-26-0028

Job locations

The Surgery

Reading Road

Hook

Hampshire

RG279ED

United Kingdom

Voyager Family Health

Apollo Rise

Southwood Business Park

Farnborough

Hampshire

GU14 0NP

United Kingdom

Job description

Job responsibilities

Role Summary

To work as part of the primary care home visiting team, providing acute assessment, investigations and diagnostics of unplanned acute and subacute urgent and primary care conditions to housebound patients.

The post holder will be responsible for providing appropriate urgent primary care level treatment and either discharging or onward referring patients as appropriate within their scope of practice with the support of remote clinical supervision.

• To deliver high quality safe, effective patient centred care.
• To provide competent, compassionate responsive care.
• To communicate effectively with patients, carers and colleagues.
• To integrate pre-existing Paramedic knowledge and skills in to the Same Day Care service, providing first contact patient care.

Main Duties and Responsibilities

Clinical Care

Autonomously undertake visits to patients home addresses, providing assessment and diagnostics as required of acute and subacute primary and urgent care presentations.

Undertake holistic assessment of wider care needs as appropriate.

Make direct referrals to primary, secondary and social services within locally agreed pathways, guidance and protocols.

Work within scope of practice, escalating to colleagues as required within agreed protocols.

Ensure that patients receive high quality clinical care, delivered in a timely manner.

Ensure complete and accurate documentation of each and every patient contact.

Work as part of multidisciplinary and multiagency teams in order to ensure patients needs are met.

Professional

Adhere to the HCPC Standards of Conduct and Standards of Proficiency for Paramedics.

Ensure that professional practice adheres to organisational policies, procedures and guidelines.

Maintain a professional manner.

Maintain confidentiality with regard to information pertaining to patients and staff.

Ensure that the service interfaces with all other stakeholders in a professional and productive manner, providing an effective service to partner organisations and other service providers.

Act as a positive role model.

Develop a professional partnership relationship with the GP surgeries utilising the home visiting service.

Communication

Communicate effectively with patients and families regarding complex information about their care.

Provide advice and information to patients, carers and their families where appropriate.

Communicate effectively and work collaboratively with medical, nursing and allied health professionals to ensure delivery of a coordinated service.

Ensure accurate documentation record keeping in line with local policies and HCPC guidelines.

Promote and demonstrate effective communication networks within the organisation, with partner organisations and other service providers

Clinical Governance

Cooperate with all investigations and audits as required.

Adhere to North Hampshire Urgent Cares policies, procedures and guidelines

Service Improvement

Contribute to quality improvement within the service through the identification and initiation of changes, which lead to better evidence based practice and improved standards of care

Participate in clinical audit identifying areas of best practice and areas for improvement.

Contribute to the setting and monitoring of standards of care.

Help develop the services available to the urgent care population to reflect identified needs

Educational/Personal Development

Contribute to the development and maintenance of an excellent learning environment.

Support clinical practice and development of knowledge and skills.

Adhere to professional registration requirements to maintain professional development, participate in supervision and in line with HCPC guidance.

Participate in defining own developmental plan to maintain and develop own clinical skills and ensure own professional development.

Undertake and complete all statutory and mandatory training, in particular for Basic Life Support or Intermediate Life Support, Information Governance, Infection Prevention Control, Safeguarding and conflict resolution.

To access regular peer support and clinical supervision.

Contribute to your own personal development and participate in an appraisal and regular performance reviews.

To support and coach new colleagues.

Other

Demonstrate commitment to flexible working patterns, to meet the needs of the service and staff

Operate NHUC vehicles in a professional manner at all times, being aware the post holder is visibly representing NHUC at all times while in use.

Maintain vehicle standards of cleanliness.

Job description Job responsibilities Role SummaryTo work as part of the primary care home visiting team, providing acute assessment, investigations and diagnostics of unplanned acute and subacute urgent and primary care conditions to housebound patients.The post holder will be responsible for providing appropriate urgent primary care level treatment and either discharging or onward referring patients as appropriate within their scope of practice with the support of remote clinical supervision. To deliver high quality safe, effective patient centred care. To provide competent, compassionate responsive care. To communicate effectively with patients, carers and colleagues. To integrate pre-existing Paramedic knowledge and skills in to the Same Day Care service, providing first contact patient care.Main Duties and ResponsibilitiesClinical Care Autonomously undertake visits to patients home addresses, providing assessment and diagnostics as required of acute and subacute primary and urgent care presentations. Undertake holistic assessment of wider care needs as appropriate. Make direct referrals to primary, secondary and social services within locally agreed pathways, guidance and protocols. Work within scope of practice, escalating to colleagues as required within agreed protocols. Ensure that patients receive high quality clinical care, delivered in a timely manner. Ensure complete and accurate documentation of each and every patient contact. Work as part of multidisciplinary and multiagency teams in order to ensure patients needs are met.Professional Adhere to the HCPC Standards of Conduct and Standards of Proficiency for Paramedics. Ensure that professional practice adheres to organisational policies, procedures and guidelines. Maintain a professional manner. Maintain confidentiality with regard to information pertaining to patients and staff. Ensure that the service interfaces with all other stakeholders in a professional and productive manner, providing an effective service to partner organisations and other service providers. Act as a positive role model. Develop a professional partnership relationship with the GP surgeries utilising the home visiting service.Communication Communicate effectively with patients and families regarding complex information about their care. Provide advice and information to patients, carers and their families where appropriate. Communicate effectively and work collaboratively with medical, nursing and allied health professionals to ensure delivery of a coordinated service. Ensure accurate documentation record keeping in line with local policies and HCPC guidelines. Promote and demonstrate effective communication networks within the organisation, with partner organisations and other service providersClinical Governance Cooperate with all investigations and audits as required. Adhere to North Hampshire Urgent Cares policies, procedures and guidelinesService Improvement Contribute to quality improvement within the service through the identification and initiation of changes, which lead to better evidence based practice and improved standards of care Participate in clinical audit identifying areas of best practice and areas for improvement. Contribute to the setting and monitoring of standards of care. Help develop the services available to the urgent care population to reflect identified needsEducational/Personal Development Contribute to the development and maintenance of an excellent learning environment. Support clinical practice and development of knowledge and skills. Adhere to professional registration requirements to maintain professional development, participate in supervision and in line with HCPC guidance. Participate in defining own developmental plan to maintain and develop own clinical skills and ensure own professional development. Undertake and complete all statutory and mandatory training, in particular for Basic Life Support or Intermediate Life Support, Information Governance, Infection Prevention Control, Safeguarding and conflict resolution. To access regular peer support and clinical supervision. Contribute to your own personal development and participate in an appraisal and regular performance reviews. To support and coach new colleagues.Other Demonstrate commitment to flexible working patterns, to meet the needs of the service and staff Operate NHUC vehicles in a professional manner at all times, being aware the post holder is visibly representing NHUC at all times while in use. Maintain vehicle standards of cleanliness.

Person Specification

Skills

Essential

• Ability to assess and manage patient risk effectively and safely
• Excellent interpersonal, verbal and written communications skills
• Reflective practitioner
• Time management and ability to prioritise workload

Desirable

• Experience of EMIS Web

Knowledge

Essential

• Awareness of policy developments related to the delivery of primary care services including General Practice, Urgent Care, Clinical Governance, Quality & Outcomes Framework
• Understanding of evidence based practice including knowledge of national standards that inform practice (e.g. National Service Frameworks, NICE guidelines etc.)
• Understanding of their accountability arising from the HCPC Standards of Conduct and Standards of Proficiency - Paramedics
• Good knowledge of Safeguarding both Adults & Children at Level 3

Qualities & Attributes

Essential

• Able to demonstrate enthusiasm to developing clinical skills
• An understanding, acceptance and adherence to the need for strict confidentiality
• Ability to use own judgement, resourcefulness and common sense
• Ability to work without direct supervision and determine own workload priorities
• Ability to work as part of an integrated multi-skilled team
• Able to work under pressure
• Able to work in a changing environment
• Able to use own initiative

Equality and Diversity

Essential

• Understanding of and commitment to equality of opportunity and good
• working relationships
• Supports and promotes equality and diversity

Other

Essential

• Flexibility of working hours / able to work at the desired times
• DBS Enhanced Level Check

Qualifications

Essential

• HCPC Registered Paramedic
• Full clean UK Driving License

Desirable

• Appropriate post reg. qualification e.g. triage, mentoring, minor illness etc.

Experience

Essential

• At least two years clinical experience working operationally in either a primary, urgent or emergency care setting
• Evidence of appropriate continuing professional development activity to maintain up-to-date knowledge
• Experience of autonomously assessing, diagnosing and managing a wide range of acute and subacute presentations.
• Evidence of working autonomously and as part of a team
• Proven ability to evaluate the safety and effectiveness of their own clinical practice

Desirable

• Experience of working in a Primary Care, Community, Triage and/or A&E setting
• Experience of engaging external stakeholders

Person Specification Skills Essential Ability to assess and manage patient risk effectively and safely Excellent interpersonal, verbal and written communications skills Reflective practitioner Time management and ability to prioritise workload Desirable Experience of EMIS Web Knowledge Essential Awareness of policy developments related to the delivery of primary care services including General Practice, Urgent Care, Clinical Governance, Quality & Outcomes Framework Understanding of evidence based practice including knowledge of national standards that inform practice (e.g. National Service Frameworks, NICE guidelines etc.) Understanding of their accountability arising from the HCPC Standards of Conduct and Standards of Proficiency - Paramedics Good knowledge of Safeguarding both Adults & Children at Level 3 Qualities & Attributes Essential Able to demonstrate enthusiasm to developing clinical skills An understanding, acceptance and adherence to the need for strict confidentiality Ability to use own judgement, resourcefulness and common sense Ability to work without direct supervision and determine own workload priorities Ability to work as part of an integrated multi-skilled team Able to work under pressure Able to work in a changing environment Able to use own initiative Equality and Diversity Essential Understanding of and commitment to equality of opportunity and good working relationships Supports and promotes equality and diversity Other Essential Flexibility of working hours / able to work at the desired times DBS Enhanced Level Check Qualifications Essential HCPC Registered Paramedic Full clean UK Driving License Desirable Appropriate post reg. qualification e.g. triage, mentoring, minor illness etc. Experience Essential At least two years clinical experience working operationally in either a primary, urgent or emergency care setting Evidence of appropriate continuing professional development activity to maintain up-to-date knowledge Experience of autonomously assessing, diagnosing and managing a wide range of acute and subacute presentations. Evidence of working autonomously and as part of a team Proven ability to evaluate the safety and effectiveness of their own clinical practice Desirable Experience of working in a Primary Care, Community, Triage and/or A&E setting Experience of engaging external stakeholders

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North Hampshire Urgent Care

Address

The Surgery

Reading Road

Hook

Hampshire

RG279ED

United Kingdom

Employer's website

https://www.nhuc.co.uk/ (Opens in a new tab)

Employer details

Employer name

North Hampshire Urgent Care

Address

The Surgery

Reading Road

Hook

Hampshire

RG279ED

United Kingdom

Employer's website

https://www.nhuc.co.uk/ (Opens in a new tab)

Job summary

Are you an experienced registered healthcare professional looking to help shape the future of community-based care?

North Hampshire Urgent Care is seeking registered Nurses / Paramedics to join our Remote Monitoring Service. This is an exciting opportunity to work at the forefront of digital healthcare, supporting patients through innovative remote monitoring pathways that help identify deterioration early, improve outcomes, and reduce unnecessary hospital admissions. NHUC has been delivering a Level 3 virtual ward across North and Mid Hampshire for over 5 years and is expanding to start a Level 2 proactive service across Hampshire and Isle of Wight.

The service operates 7 days a week between 08:00 and 20:00, ensuring patients receive timely support when they need it most. We are recruiting full-time, part-time and zero-hours staff who can work flexibly across a range of shift patterns, from our Head Office location in Farnborough. This includes a mixture of weekday, weekend and bank holiday shifts, offering a range of working opportunities.

We are looking for a compassionate, proactive and adaptable clinician who thrives in a fast-paced environment and is passionate about improving patient care through technology-enabled services.

This is initially a fixed term position until 31/08/2028.

Interview Date: 25th November or 2nd December 2026 at our Head Office location in Farnborough

Please note, we may close this advert early if we receive a high number of applicants.

Main duties of the job

Please note, this is NOT a remote position.

As a Remote Monitoring Clinician, you will use your clinical expertise to assess, monitor and support patients remotely, providing professional oversight and clinical decision-making to ensure high-quality care is delivered across the service.

Key responsibilities include:

• Managing Level 3 patient onboarding and discharge processes.
• Responding to digital platform alerts and identifying patients requiring urgent intervention.
• Supporting and supervising Clinical Support Workers, providing clinical advice and accepting escalated cases.
• Working collaboratively with GPs, community teams and wider multidisciplinary colleagues.
• Promoting self-management and empowering patients to take an active role in their healthcare.
• Contributing to service improvement, innovation and pathway development

Please see the Job Description for a full list of duties and responsibilities.

About us

NHUC is a not-for-profit Community Benefit Society, working in partnership with the NHS. NHUC provides services through two divisions, Same Day Care (SDC) and TalkPlus.

SDC provides services through the Integrated Urgent Care (IUC) contract which covers the in Hours Clinical Assessment Service (CAS) and Out of Hours (OOH) provision for North Hampshire, North East Hampshire and Farnham & Surrey Heath places which are part of the Hampshire and the Isle of Wight ICB and Surrey & Sussex ICB respectively. We also provide an Urgent Treatment Centre at the front door of Frimley Park Hospital whilst also holding some smaller contacts supporting Community Hospitals OOH and Flu response. Finally, SDC has a virtual care arm supporting patients at home.

TalkPlus provide NHS Talking Therapies, supporting people with common mental health problems in Northeast Hampshire and Farnham place. TalkPlus offers a range of treatments to people who are experiencing symptoms of stress, anxiety, low mood, depression, panic, phobias or OCD. TalkPlus has care pathways to provide timely treatment for perinatal and military veteran referrals.

NHUC is a Disability Confident registered organisation and are proud to support the Armed Forces community as a signatory to the Armed Forces Covenant.

NHUC is not currently a licensed sponsorship employer. As such, we are only able to progress candidates who can demonstrate an existing right to work in the UK at the time of application.

Details

Date posted

20 October 2026

Pay scheme

Other

Salary

£25.26 an hour

Contract

Fixed term

Duration

2 years

Working pattern

Full-time, Part-time, Flexible working

Reference number

U0077-26-0027

Job locations

The Meads Business Centre

19 Kingsmead

Farnborough

GU14 7SR

United Kingdom

Job description

Job responsibilities

Role Summary:

The NHUC Remote Monitoring Service provides two interlinked services across North and Mid Hampshire; a proactive level 2 remote monitoring service that consists of the long term monitoring of patients with moderate/severe frailty and identifying deterioration earlier to promote community management. The service also provides a level 3 short term intensive monitoring for acute respiratory infections and exacerbations of respiratory chronic diseases.

This is a rapidly expanding area of clinical care in line with the NHS England strategic direction with the shift of care into the community and supporting proactive, not reactive care.

The post holder will work as part of a team of clinicians providing the service, with responsibility in particular for the following:

- Level 3 onboarding and discharges

- Responding to digital platform red alerts

- Responding to escalated cases from other non-registered clinicians

- Clinical oversight for the non-registered clinicians

- Oversight of cases escalated outside of the Remote Monitoring Team

Main Duties and Responsibilities:

• This role encompasses the skills of leadership and clinical oversight of the Remote Monitoring Service, using telephone and video triage to carry out assessment and monitoring within an agreed scope of practice.
• To work collaboratively with the Clinical Head of Service Primary Care, Remote Monitoring Service Manager, Lead Nurse, and other service Clinicians and Clinical Support Workers. This may include covering each other, and in some cases working closely together and sharing a role.
• To provide clinical oversight and support of the non-registered Clinical Support Workers, accepting escalated cases, providing training and clinical advice to ensure patient safety at all times.
• To use advanced clinical skills to provide education to patients, promoting self-care, and empower them to make informed choices about their treatment. To participate in service development in conjunction with local colleagues and specialist practitioners as required
• To prioritise health problems and intervene appropriately, including initiation of effective emergency care via the most appropriate services.
• Promote health and well-being using health promotion, health education, screening, and therapeutic communication skills.
• To clearly communicate the health status of the patient using appropriate terminology and technology
• To work collaboratively with the patients own GP & multidisciplinary team responsible for their care where required
• To maintain accurate and contemporaneous records, utilising electronic systems and consider the Caldicott Principles in relation to all data handling.
• To provide professional advice to multidisciplinary colleagues in relation to specialist area of practice.
• To ensure adherence to the professional rules of conduct as laid down by the NMC (Nursing & Midwifery Council), HCPC (Health and Care Professions Council) or equivalent professional body.
• The Remote Monitoring Service will be run by North Hampshire Urgent Care working alongside other key external stakeholders. Governance Structures will be determined by North Hampshire Urgent Care. Within this structure, this role will be expected:
• To understand and comply with patient confidentiality as per Caldicott Guardianship Guidelines
• To undertake and comply with Data Protection Issues
• To undertake and comply with mandatory training as required
• To have a working knowledge of and comply with all organisational policies, procedures, and guidelines

Administrative and professional responsibilities:

• Oversight of the remote monitoring platform, to ensure patients are not missed from the appropriate level of escalation/follow up.
• Participation in team meetings to discuss patients on the Remote Monitoring service as required
• Ensure accurate notes of all consultations and treatments are recorded in the patients notes on the clinical computer systems as appropriate.
• Ensure accurate completion of all necessary documentation associated with patient health care including EMIS Web.
• Keeping up to date with service information sent by email.

Liaison:

• Maintain effective liaison with other agencies and staff concerned with patient care and with all other disciplines with appropriate regard to confidentiality.

Confidentiality:

• While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, staff, and other healthcare workers. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers may only be divulged to authorised persons in accordance with policies and procedures relating to confidentiality and the protection of personal and sensitive data
• Adhere to the NMC, HCPC (or equivalent body) Code of Conduct

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Health & Safety Policy, to include:

• Using personal security systems within the workplace
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Reporting potential risks identified

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Service procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers, and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Quality:

The post-holder will strive to maintain quality within the service, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload, and resources.

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise people's needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

• Apply policies, standards, and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work.
• Participate in audit where appropriate

The nature of our business and the changing needs of the National Health Service mean that you must be flexible in your approach to your work to provide service to our patients, and that the obligations upon you will inevitably vary and develop.

Job description Job responsibilities Role Summary:The NHUC Remote Monitoring Service provides two interlinked services across North and Mid Hampshire; a proactive level 2 remote monitoring service that consists of the long term monitoring of patients with moderate/severe frailty and identifying deterioration earlier to promote community management. The service also provides a level 3 short term intensive monitoring for acute respiratory infections and exacerbations of respiratory chronic diseases.This is a rapidly expanding area of clinical care in line with the NHS England strategic direction with the shift of care into the community and supporting proactive, not reactive care.The post holder will work as part of a team of clinicians providing the service, with responsibility in particular for the following:- Level 3 onboarding and discharges- Responding to digital platform red alerts- Responding to escalated cases from other non-registered clinicians- Clinical oversight for the non-registered clinicians- Oversight of cases escalated outside of the Remote Monitoring TeamMain Duties and Responsibilities: This role encompasses the skills of leadership and clinical oversight of the Remote Monitoring Service, using telephone and video triage to carry out assessment and monitoring within an agreed scope of practice. To work collaboratively with the Clinical Head of Service Primary Care, Remote Monitoring Service Manager, Lead Nurse, and other service Clinicians and Clinical Support Workers. This may include covering each other, and in some cases working closely together and sharing a role. To provide clinical oversight and support of the non-registered Clinical Support Workers, accepting escalated cases, providing training and clinical advice to ensure patient safety at all times. To use advanced clinical skills to provide education to patients, promoting self-care, and empower them to make informed choices about their treatment. To participate in service development in conjunction with local colleagues and specialist practitioners as required To prioritise health problems and intervene appropriately, including initiation of effective emergency care via the most appropriate services. Promote health and well-being using health promotion, health education, screening, and therapeutic communication skills. To clearly communicate the health status of the patient using appropriate terminology and technology To work collaboratively with the patients own GP & multidisciplinary team responsible for their care where required To maintain accurate and contemporaneous records, utilising electronic systems and consider the Caldicott Principles in relation to all data handling. To provide professional advice to multidisciplinary colleagues in relation to specialist area of practice. To ensure adherence to the professional rules of conduct as laid down by the NMC (Nursing & Midwifery Council), HCPC (Health and Care Professions Council) or equivalent professional body. The Remote Monitoring Service will be run by North Hampshire Urgent Care working alongside other key external stakeholders. Governance Structures will be determined by North Hampshire Urgent Care. Within this structure, this role will be expected: To understand and comply with patient confidentiality as per Caldicott Guardianship Guidelines To undertake and comply with Data Protection Issues To undertake and comply with mandatory training as required To have a working knowledge of and comply with all organisational policies, procedures, and guidelinesAdministrative and professional responsibilities: Oversight of the remote monitoring platform, to ensure patients are not missed from the appropriate level of escalation/follow up. Participation in team meetings to discuss patients on the Remote Monitoring service as required Ensure accurate notes of all consultations and treatments are recorded in the patients notes on the clinical computer systems as appropriate. Ensure accurate completion of all necessary documentation associated with patient health care including EMIS Web. Keeping up to date with service information sent by email.Liaison: Maintain effective liaison with other agencies and staff concerned with patient care and with all other disciplines with appropriate regard to confidentiality.Confidentiality: While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, staff, and other healthcare workers. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers may only be divulged to authorised persons in accordance with policies and procedures relating to confidentiality and the protection of personal and sensitive data Adhere to the NMC, HCPC (or equivalent body) Code of ConductHealth & Safety:The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Health & Safety Policy, to include: Using personal security systems within the workplace Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identifiedEquality and Diversity:The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Service procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers, and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Quality:The post-holder will strive to maintain quality within the service, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload, and resources. Communication:The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognise people's needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services:The post-holder will: Apply policies, standards, and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work. Participate in audit where appropriate The nature of our business and the changing needs of the National Health Service mean that you must be flexible in your approach to your work to provide service to our patients, and that the obligations upon you will inevitably vary and develop.

Person Specification

Knowledge, Communications, Interpersonal and Personal Skills

Essential

• Proficient in using standard office software (e.g., Microsoft Office, email, databases)
• Ability to respond to unwell patients and adapt communication styles to overcome barriers to successful consultation
• Demonstrates ability to lead, motivate, or supervise others. Supports performance management and contributes to team development.
• Flexible in approach to the needs of the service and responsive to change
• Understands and supports principles of equality, diversity, and inclusion in the workplace.
• Self-motivated, able to work independently, organising and prioritising own workload to changing and often tight deadlines
• Works effectively as part of a team, supports colleagues, and contributes to shared goals.
• Excellent verbal and written communication skills. Ability to work collaboratively, manage time effectively, and maintain professionalism.
• Ability to build effective working relationships, demonstrate professionalism, and maintain confidentiality. Shows initiative, reliability, and adaptability.
• Excellent liaison and negotiation skills
• Willingness to work flexibly (including weekends) to meet the needs of the service

Desirable

• Awareness of, or experience in using remote monitoring platforms

Qualifications

Essential

• Current and full membership with a professional registering body (NMC, HCPC)
• Educated to degree level
• Evidence of post-registration training relevant to long-term conditions, urgent care or remote monitoring

Desirable

• Postgraduate qualification in advanced clinical practice, digital health, leadership, education, management or related subject

Experience

Essential

• Significant clinical experience working autonomously
• Experience managing initial patient contacts within a clinical setting (dealing with undifferentiated demand), with clinical decision making and risk assessment.
• Experience working within urgent care, primary care, same day care or integrated urgent care services
• Experience of leading, supervising or managing non-registered clinical workforce
• Expert in managing workload and that of others in a fast paced and unpredictable environment

Desirable

• Experience working within a Remote Monitoring Service, virtual wards or telehealth services
• Experience managing service users with frailty
• Proven track record of service development, transformation or pathway development programmes
• Experience of supporting CQC inspections, regulatory compliance or quality assurance processes

Person Specification Knowledge, Communications, Interpersonal and Personal Skills Essential Proficient in using standard office software (e.g., Microsoft Office, email, databases) Ability to respond to unwell patients and adapt communication styles to overcome barriers to successful consultation Demonstrates ability to lead, motivate, or supervise others. Supports performance management and contributes to team development. Flexible in approach to the needs of the service and responsive to change Understands and supports principles of equality, diversity, and inclusion in the workplace. Self-motivated, able to work independently, organising and prioritising own workload to changing and often tight deadlines Works effectively as part of a team, supports colleagues, and contributes to shared goals. Excellent verbal and written communication skills. Ability to work collaboratively, manage time effectively, and maintain professionalism. Ability to build effective working relationships, demonstrate professionalism, and maintain confidentiality. Shows initiative, reliability, and adaptability. Excellent liaison and negotiation skills Willingness to work flexibly (including weekends) to meet the needs of the service Desirable Awareness of, or experience in using remote monitoring platforms Qualifications Essential Current and full membership with a professional registering body (NMC, HCPC) Educated to degree level Evidence of post-registration training relevant to long-term conditions, urgent care or remote monitoring Desirable Postgraduate qualification in advanced clinical practice, digital health, leadership, education, management or related subject Experience Essential Significant clinical experience working autonomously Experience managing initial patient contacts within a clinical setting (dealing with undifferentiated demand), with clinical decision making and risk assessment. Experience working within urgent care, primary care, same day care or integrated urgent care services Experience of leading, supervising or managing non-registered clinical workforce Expert in managing workload and that of others in a fast paced and unpredictable environment Desirable Experience working within a Remote Monitoring Service, virtual wards or telehealth services Experience managing service users with frailty Proven track record of service development, transformation or pathway development programmes Experience of supporting CQC inspections, regulatory compliance or quality assurance processes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North Hampshire Urgent Care

Address

The Meads Business Centre

19 Kingsmead

Farnborough

GU14 7SR

United Kingdom

Employer's website

https://www.nhuc.co.uk/ (Opens in a new tab)

Employer details

Employer name

North Hampshire Urgent Care

Address

The Meads Business Centre

19 Kingsmead

Farnborough

GU14 7SR

United Kingdom

Employer's website

https://www.nhuc.co.uk/ (Opens in a new tab)

Job summary

Are you an experienced registered healthcare professional looking to help shape the future of community-based care?

North Hampshire Urgent Care is seeking registered clinicians to join our Remote Monitoring Service. This is an exciting opportunity to work at the forefront of digital healthcare, supporting patients through innovative remote monitoring pathways that help identify deterioration early, improve outcomes, and reduce unnecessary hospital admissions. NHUC has been delivering a Level 3 virtual ward across North and Mid Hampshire for over 5 years and is expanding to start a Level 2 proactive service across Hampshire and Isle of Wight.

The service operates 7 days a week between 08:00 and 20:00, ensuring patients receive timely support when they need it most. We are recruiting full-time, part-time and zero-hours staff who can work flexibly across a range of shift patterns, from our Head Office location in Farnborough. This includes a mixture of weekday, weekend and bank holiday shifts, offering a range of working opportunities.

We are looking for a compassionate, proactive and adaptable clinician who thrives in a fast-paced environment and is passionate about improving patient care through technology-enabled services.

This is initially a fixed term position until 31/08/2028.

Interview Date: Aiming for w/c 2nd or 9th Nov 2026 at our Head Office location in Farnborough

Please note, we may close this advert early if we receive a high number of applicants.

Main duties of the job

Please note, this is NOT a remote position.

As a Remote Monitoring Clinician, you will use your clinical expertise to assess, monitor and support patients remotely, providing professional oversight and clinical decision-making to ensure high-quality care is delivered across the service.

Key responsibilities include:

• Managing Level 3 patient onboarding and discharge processes.
• Responding to digital platform alerts and identifying patients requiring urgent intervention.
• Supporting and supervising Clinical Support Workers, providing clinical advice and accepting escalated cases.
• Working collaboratively with GPs, community teams and wider multidisciplinary colleagues.
• Promoting self-management and empowering patients to take an active role in their healthcare.
• Contributing to service improvement, innovation and pathway development

Please see the Job Description for a full list of duties and responsibilities.

About us

NHUC is a not-for-profit Community Benefit Society, working in partnership with the NHS. NHUC provides services through two divisions, Same Day Care (SDC) and TalkPlus.

SDC provides services through the Integrated Urgent Care (IUC) contract which covers the in Hours Clinical Assessment Service (CAS) and Out of Hours (OOH) provision for North Hampshire, North East Hampshire and Farnham & Surrey Heath places which are part of the Hampshire and the Isle of Wight ICB and Surrey & Sussex ICB respectively. We also provide an Urgent Treatment Centre at the front door of Frimley Park Hospital whilst also holding some smaller contacts supporting Community Hospitals OOH and Flu response. Finally, SDC has a virtual care arm supporting patients at home.

TalkPlus provide NHS Talking Therapies, supporting people with common mental health problems in Northeast Hampshire and Farnham place. TalkPlus offers a range of treatments to people who are experiencing symptoms of stress, anxiety, low mood, depression, panic, phobias or OCD. TalkPlus has care pathways to provide timely treatment for perinatal and military veteran referrals.

NHUC is a Disability Confident registered organisation and are proud to support the Armed Forces community as a signatory to the Armed Forces Covenant.

NHUC is not currently a licensed sponsorship employer. As such, we are only able to progress candidates who can demonstrate an existing right to work in the UK at the time of application.

Details

Date posted

09 October 2026

Pay scheme

Other

Salary

£25.26 an hour

Contract

Fixed term

Duration

2 years

Working pattern

Full-time, Part-time, Flexible working

Reference number

U0077-26-0024

Job locations

The Meads Business Centre

19 Kingsmead

Farnborough

GU14 7SR

United Kingdom

Job description

Job responsibilities

Role Summary:

The NHUC Remote Monitoring Service provides two interlinked services across North and Mid Hampshire; a proactive level 2 remote monitoring service that consists of the long term monitoring of patients with moderate/severe frailty and identifying deterioration earlier to promote community management. The service also provides a level 3 short term intensive monitoring for acute respiratory infections and exacerbations of respiratory chronic diseases.

This is a rapidly expanding area of clinical care in line with the NHS England strategic direction with the shift of care into the community and supporting proactive, not reactive care.

The post holder will work as part of a team of clinicians providing the service, with responsibility in particular for the following:

- Level 3 onboarding and discharges

- Responding to digital platform red alerts

- Responding to escalated cases from other non-registered clinicians

- Clinical oversight for the non-registered clinicians

- Oversight of cases escalated outside of the Remote Monitoring Team

Main Duties and Responsibilities:

• This role encompasses the skills of leadership and clinical oversight of the Remote Monitoring Service, using telephone and video triage to carry out assessment and monitoring within an agreed scope of practice.
• To work collaboratively with the Clinical Head of Service Primary Care, Remote Monitoring Service Manager, Lead Nurse, and other service Clinicians and Clinical Support Workers. This may include covering each other, and in some cases working closely together and sharing a role.
• To provide clinical oversight and support of the non-registered Clinical Support Workers, accepting escalated cases, providing training and clinical advice to ensure patient safety at all times.
• To use advanced clinical skills to provide education to patients, promoting self-care, and empower them to make informed choices about their treatment. To participate in service development in conjunction with local colleagues and specialist practitioners as required
• To prioritise health problems and intervene appropriately, including initiation of effective emergency care via the most appropriate services.
• Promote health and well-being using health promotion, health education, screening, and therapeutic communication skills.
• To clearly communicate the health status of the patient using appropriate terminology and technology
• To work collaboratively with the patients own GP & multidisciplinary team responsible for their care where required
• To maintain accurate and contemporaneous records, utilising electronic systems and consider the Caldicott Principles in relation to all data handling.
• To provide professional advice to multidisciplinary colleagues in relation to specialist area of practice.
• To ensure adherence to the professional rules of conduct as laid down by the NMC (Nursing & Midwifery Council), HCPC (Health and Care Professions Council) or equivalent professional body.
• The Remote Monitoring Service will be run by North Hampshire Urgent Care working alongside other key external stakeholders. Governance Structures will be determined by North Hampshire Urgent Care. Within this structure, this role will be expected:
• To understand and comply with patient confidentiality as per Caldicott Guardianship Guidelines
• To undertake and comply with Data Protection Issues
• To undertake and comply with mandatory training as required
• To have a working knowledge of and comply with all organisational policies, procedures, and guidelines

Administrative and professional responsibilities:

• Oversight of the remote monitoring platform, to ensure patients are not missed from the appropriate level of escalation/follow up.
• Participation in team meetings to discuss patients on the Remote Monitoring service as required
• Ensure accurate notes of all consultations and treatments are recorded in the patients notes on the clinical computer systems as appropriate.
• Ensure accurate completion of all necessary documentation associated with patient health care including EMIS Web.
• Keeping up to date with service information sent by email.

Liaison:

• Maintain effective liaison with other agencies and staff concerned with patient care and with all other disciplines with appropriate regard to confidentiality.

Confidentiality:

• While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, staff, and other healthcare workers. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers may only be divulged to authorised persons in accordance with policies and procedures relating to confidentiality and the protection of personal and sensitive data
• Adhere to the NMC, HCPC (or equivalent body) Code of Conduct

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Health & Safety Policy, to include:

• Using personal security systems within the workplace
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Reporting potential risks identified

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Service procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers, and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Quality:

The post-holder will strive to maintain quality within the service, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload, and resources.

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise people's needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

• Apply policies, standards, and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work.
• Participate in audit where appropriate

The nature of our business and the changing needs of the National Health Service mean that you must be flexible in your approach to your work to provide service to our patients, and that the obligations upon you will inevitably vary and develop.

Job description Job responsibilities Role Summary:The NHUC Remote Monitoring Service provides two interlinked services across North and Mid Hampshire; a proactive level 2 remote monitoring service that consists of the long term monitoring of patients with moderate/severe frailty and identifying deterioration earlier to promote community management. The service also provides a level 3 short term intensive monitoring for acute respiratory infections and exacerbations of respiratory chronic diseases.This is a rapidly expanding area of clinical care in line with the NHS England strategic direction with the shift of care into the community and supporting proactive, not reactive care.The post holder will work as part of a team of clinicians providing the service, with responsibility in particular for the following:- Level 3 onboarding and discharges- Responding to digital platform red alerts- Responding to escalated cases from other non-registered clinicians- Clinical oversight for the non-registered clinicians- Oversight of cases escalated outside of the Remote Monitoring TeamMain Duties and Responsibilities: This role encompasses the skills of leadership and clinical oversight of the Remote Monitoring Service, using telephone and video triage to carry out assessment and monitoring within an agreed scope of practice. To work collaboratively with the Clinical Head of Service Primary Care, Remote Monitoring Service Manager, Lead Nurse, and other service Clinicians and Clinical Support Workers. This may include covering each other, and in some cases working closely together and sharing a role. To provide clinical oversight and support of the non-registered Clinical Support Workers, accepting escalated cases, providing training and clinical advice to ensure patient safety at all times. To use advanced clinical skills to provide education to patients, promoting self-care, and empower them to make informed choices about their treatment. To participate in service development in conjunction with local colleagues and specialist practitioners as required To prioritise health problems and intervene appropriately, including initiation of effective emergency care via the most appropriate services. Promote health and well-being using health promotion, health education, screening, and therapeutic communication skills. To clearly communicate the health status of the patient using appropriate terminology and technology To work collaboratively with the patients own GP & multidisciplinary team responsible for their care where required To maintain accurate and contemporaneous records, utilising electronic systems and consider the Caldicott Principles in relation to all data handling. To provide professional advice to multidisciplinary colleagues in relation to specialist area of practice. To ensure adherence to the professional rules of conduct as laid down by the NMC (Nursing & Midwifery Council), HCPC (Health and Care Professions Council) or equivalent professional body. The Remote Monitoring Service will be run by North Hampshire Urgent Care working alongside other key external stakeholders. Governance Structures will be determined by North Hampshire Urgent Care. Within this structure, this role will be expected: To understand and comply with patient confidentiality as per Caldicott Guardianship Guidelines To undertake and comply with Data Protection Issues To undertake and comply with mandatory training as required To have a working knowledge of and comply with all organisational policies, procedures, and guidelinesAdministrative and professional responsibilities: Oversight of the remote monitoring platform, to ensure patients are not missed from the appropriate level of escalation/follow up. Participation in team meetings to discuss patients on the Remote Monitoring service as required Ensure accurate notes of all consultations and treatments are recorded in the patients notes on the clinical computer systems as appropriate. Ensure accurate completion of all necessary documentation associated with patient health care including EMIS Web. Keeping up to date with service information sent by email.Liaison: Maintain effective liaison with other agencies and staff concerned with patient care and with all other disciplines with appropriate regard to confidentiality.Confidentiality: While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, staff, and other healthcare workers. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers may only be divulged to authorised persons in accordance with policies and procedures relating to confidentiality and the protection of personal and sensitive data Adhere to the NMC, HCPC (or equivalent body) Code of ConductHealth & Safety:The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Health & Safety Policy, to include: Using personal security systems within the workplace Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identifiedEquality and Diversity:The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Service procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers, and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Quality:The post-holder will strive to maintain quality within the service, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload, and resources. Communication:The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognise people's needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services:The post-holder will: Apply policies, standards, and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work. Participate in audit where appropriate The nature of our business and the changing needs of the National Health Service mean that you must be flexible in your approach to your work to provide service to our patients, and that the obligations upon you will inevitably vary and develop.

Person Specification

Knowledge, Communications, Interpersonal and Personal Skills

Essential

• Proficient in using standard office software (e.g., Microsoft Office, email, databases)
• Ability to respond to unwell patients and adapt communication styles to overcome barriers to successful consultation
• Demonstrates ability to lead, motivate, or supervise others. Supports performance management and contributes to team development.
• Flexible in approach to the needs of the service and responsive to change
• Understands and supports principles of equality, diversity, and inclusion in the workplace.
• Self-motivated, able to work independently, organising and prioritising own workload to changing and often tight deadlines
• Works effectively as part of a team, supports colleagues, and contributes to shared goals.
• Excellent verbal and written communication skills. Ability to work collaboratively, manage time effectively, and maintain professionalism.
• Ability to build effective working relationships, demonstrate professionalism, and maintain confidentiality. Shows initiative, reliability, and adaptability.
• Excellent liaison and negotiation skills
• Willingness to work flexibly (including weekends) to meet the needs of the service

Desirable

• Awareness of, or experience in using remote monitoring platforms

Qualifications

Essential

• Current and full membership with a professional registering body (NMC, HCPC, GMC)
• Educated to degree level
• Evidence of post-registration training relevant to long-term conditions, urgent care or remote monitoring

Desirable

• Postgraduate qualification in advanced clinical practice, digital health, leadership, education, management or related subject

Experience

Essential

• Significant clinical experience working autonomously
• Experience managing initial patient contacts within a clinical setting (dealing with undifferentiated demand), with clinical decision making and risk assessment.
• Experience working within urgent care, primary care, same day care or integrated urgent care services
• Experience of leading, supervising or managing non-registered clinical workforce
• Expert in managing workload and that of others in a fast paced and unpredictable environment

Desirable

• Experience working within a Remote Monitoring Service, virtual wards or telehealth services
• Experience managing service users with frailty
• Proven track record of service development, transformation or pathway development programmes
• Experience of supporting CQC inspections, regulatory compliance or quality assurance processes

Person Specification Knowledge, Communications, Interpersonal and Personal Skills Essential Proficient in using standard office software (e.g., Microsoft Office, email, databases) Ability to respond to unwell patients and adapt communication styles to overcome barriers to successful consultation Demonstrates ability to lead, motivate, or supervise others. Supports performance management and contributes to team development. Flexible in approach to the needs of the service and responsive to change Understands and supports principles of equality, diversity, and inclusion in the workplace. Self-motivated, able to work independently, organising and prioritising own workload to changing and often tight deadlines Works effectively as part of a team, supports colleagues, and contributes to shared goals. Excellent verbal and written communication skills. Ability to work collaboratively, manage time effectively, and maintain professionalism. Ability to build effective working relationships, demonstrate professionalism, and maintain confidentiality. Shows initiative, reliability, and adaptability. Excellent liaison and negotiation skills Willingness to work flexibly (including weekends) to meet the needs of the service Desirable Awareness of, or experience in using remote monitoring platforms Qualifications Essential Current and full membership with a professional registering body (NMC, HCPC, GMC) Educated to degree level Evidence of post-registration training relevant to long-term conditions, urgent care or remote monitoring Desirable Postgraduate qualification in advanced clinical practice, digital health, leadership, education, management or related subject Experience Essential Significant clinical experience working autonomously Experience managing initial patient contacts within a clinical setting (dealing with undifferentiated demand), with clinical decision making and risk assessment. Experience working within urgent care, primary care, same day care or integrated urgent care services Experience of leading, supervising or managing non-registered clinical workforce Expert in managing workload and that of others in a fast paced and unpredictable environment Desirable Experience working within a Remote Monitoring Service, virtual wards or telehealth services Experience managing service users with frailty Proven track record of service development, transformation or pathway development programmes Experience of supporting CQC inspections, regulatory compliance or quality assurance processes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North Hampshire Urgent Care

Address

The Meads Business Centre

19 Kingsmead

Farnborough

GU14 7SR

United Kingdom

Employer's website

https://www.nhuc.co.uk/ (Opens in a new tab)

Employer details

Employer name

North Hampshire Urgent Care

Address

The Meads Business Centre

19 Kingsmead

Farnborough

GU14 7SR

United Kingdom

Employer's website

https://www.nhuc.co.uk/ (Opens in a new tab)