Job summary

Unfortunately NPC does not hold a license for Visa Sponsorship and cannot progress any applications for candidates without the right to work in the UK.

Fixed term to 31 March 2029, aligned to the Norfolk and Suffolk WorkWell contract, with potential to extend subject to recommissioning and funding.

Hours:15 hours per week (0.4 WTE, Part Time), worked across two days, Monday to Friday; working days to be agreed and to include the WorkWell MDT meeting

Salary:£22,400 per annum for 15 hours per

Main duties of the job

WorkWell Norfolk is a service supporting people whose health is affecting their ability to find, return to or remain in work. We are looking for an experienced mental health professional to join our multidisciplinary team in a flexible, part-time specialist role. This is a predominantly remote, home-based role (with occasional agreed travel), offering 15 hours per week across two days. You will provide focused mental health assessment and brief, work-related support for a small number of participants, while helping Work and Health Coaches and colleagues feel confident supporting people with mental health needs. The role combines clinical expertise with consultation, supervision and training. You will work closely with the WorkWell ANP, coaches and wider MDT to help people make progress towards work in a way that is safe, realistic and person-centred. It is an opportunity to shape a developing service without carrying a large ongoing clinical caseload. We welcome applications from suitably experienced registered mental health professionals from a range of backgrounds, including community mental health, primary care, NHS Talking Therapies, psychological therapies and occupational therapy. Relevant experience and clinical competence are more important than having worked in a WorkWell service before.

About us

Norfolk Primary Care (NPC)is a Community Interest Company (CIC) delivering clinical services across the Norfolk & Waveney region. Our membership consists of GP practices within the area. NPC's purpose is to:

Sustain the delivery of Primary Care by supporting workforce development and improving patient access.

Strengthen and enhance Primary Care by working with, and on behalf of, local practices to drive quality improvement.

Support practices in addressing key challenges such as workload pressures, GP recruitment, best practice sharing, and opportunities for at scale working.

Respond to the evolving landscape of Primary Care by helping ensure services meet the needs of the local population.

Provide benefits to patients, clinicians, administrative teams, and practice organisations across Norfolk.

Work collaboratively within the wider health system to deliver patient care in innovative, solution focused ways

Details

Date posted

09 November 2026

Pay scheme

Other

Salary

£22,400 a year

Contract

Fixed term

Duration

2 years

Working pattern

Part-time, Flexible working, Home or remote working

Reference number

E0179-2001-1

Job locations

3rd Floor, Reed House

Peachman Way

Broadland Business Park

Norwich

NR7 0WF

United Kingdom

Job description

Job responsibilities

1. Key Responsibilities

1.1 Mental Health Assessment and Risk Management

Undertake mental health assessments for participants identified at triage, by Work and Health Coaches or at MDT as needing clinical mental health input, jointly with the participant's Work and Health Coach wherever possible so the participant only tells their story once.

Understanding of mental health recovery, secondary mental health services, and the challenges faced by people with severe or enduring mental health issues

Assess and manage risk where participants express thoughts of suicide or self-harm (which is not an exclusion criterion), agreeing safety plans and advising whether WorkWell is the most appropriate service at that time.

Advise the ANP and SPOA on triage decisions for referrals with significant mental health need, within the one working day triage standard on working days, with agreed arrangements for clinical cover on non-working days.

Where a participant's needs go beyond a low-intensity offer, arrange a warm handover to the right service (for example NHS Talking Therapies, community mental health or crisis services) and follow up so that support is integrated into their WorkWell plan.

Deliver care for accepted participants in partnership with their GP and/or existing mental health worker, keeping them informed of assessment, risk and outcomes.

Recognise neurodiversity and learning disability and adapt assessment and support accordingly.

1.2 Brief, Work-Focused Interventions

Hold a small, time-limited caseload of participants needing clinical mental health intervention within the WorkWell model of approximately eight weeks.

Deliver evidence-based, low-intensity psychological interventions, one to one or in groups (for example CBT-informed approaches, behavioural activation, anxiety and stress management, sleep and self-management support).

Focus interventions on work: confidence and anxiety about returning, managing symptoms in the workplace, disclosure and conversations with employers.

Contribute the mental health elements of the participant's personalised care plan and SMART goals, embedding Making Every Contact Count (MECC).

Advise participants, coaches and (with consent) employers on reasonable adjustments, phased returns and changes of duties for people with mental health conditions.

Where professionally eligible and assessed as competent, certify fit notes (Med3) for participants under WorkWell care in line with DHSC and DWP guidance, updating the clinical record and informing the GP.

Use outcome measures (including EQ-5D and the Attitudes to Work and Health questionnaire) to review progress and inform discharge.

1.3 MDT Contribution and Case Consultation

Attend the WorkWell MDT, providing the mental health perspective on case discussion, risk, onward referral and discharge decisions.

Offer case consultation to Work and Health Coaches between MDT meetings, helping them continue to support participants with mental health needs within their competence.

Review complex or stalled cases where mental health is a barrier to progress and recommend next steps.

Prioritise limited clinical time with the ANP, balancing direct caseload, consultation, supervision and training so the role has the greatest impact across the six Norfolk neighbourhood areas.

1.4 Supervision, Training and Education

Provide supervision and reflective practice to Work and Health Coaches on the mental health aspects of their work, including the low-level interventions they deliver under supervision of a registered clinician.

Design and deliver training for the WorkWell team on mental health awareness, risk conversations, safety planning and when to escalate.

Support education for employers and system partners on mental health and work, a priority identified by employers in the ICB's engagement survey.

Advise on the content of condition-specific self-care resources used by the team.

1.5 Clinical Governance, Records and Partnerships

Work within the WorkWell clinical governance framework so that assessment, intervention and discharge are clinically safe, evidence based and in line with professional standards.

Maintain accurate, contemporaneous clinical records, including updates to the participant's GP record, in line with the relevant professional codes, UK GDPR and NPC information governance policies.

Identify and escalate safeguarding concerns for adults and children, applying the Mental Capacity Act, in line with ICB and NPC policies.

Report incidents and contribute to learning in line with the NPC Patient Safety Incident Response Framework (PSIRF) Policy.

Build working relationships and clear referral routes with NHS Talking Therapies (including its employment advisers), Individual Placement and Support services, community mental health and crisis services, and VCFSE mental health providers.

Feedback themes on unmet mental health need and gaps in local provision to the ANP and Clinical Lead to inform service improvement and ICB commissioning.

2. Communication and Stakeholder Engagement

Communicate sensitively and effectively with participants experiencing distress, and with carers and families where appropriate.

Liaise with GPs, mental health services and other professionals about participants' care, risk and outcomes.

Explain mental health need and its impact on work in plain language to non-clinical colleagues and, with consent, employers.

Contribute mental health information to service reports, audits and evaluation as required by the ANP and WorkWell Service Manager.

2.1 Other Responsibilities

Working with the ANP, WorkWell Service Manager and wider team:

Contribute to the development of WorkWell pathways, protocols and risk procedures for participants with mental health needs.

Take part in clinical audit, including the quarterly Clinical Triage Audit where mental health cases are sampled.

Participate in own clinical supervision and maintain professional registration and revalidation.

Work flexibly within contracted hours to meet service need, by agreement.

Undertake other ad hoc duties as requested by the ANP or WorkWell Service Manager.

Job description Job responsibilities 1. Key Responsibilities1.1 Mental Health Assessment and Risk Management Undertake mental health assessments for participants identified at triage, by Work and Health Coaches or at MDT as needing clinical mental health input, jointly with the participant's Work and Health Coach wherever possible so the participant only tells their story once. Understanding of mental health recovery, secondary mental health services, and the challenges faced by people with severe or enduring mental health issues Assess and manage risk where participants express thoughts of suicide or self-harm (which is not an exclusion criterion), agreeing safety plans and advising whether WorkWell is the most appropriate service at that time. Advise the ANP and SPOA on triage decisions for referrals with significant mental health need, within the one working day triage standard on working days, with agreed arrangements for clinical cover on non-working days. Where a participant's needs go beyond a low-intensity offer, arrange a warm handover to the right service (for example NHS Talking Therapies, community mental health or crisis services) and follow up so that support is integrated into their WorkWell plan. Deliver care for accepted participants in partnership with their GP and/or existing mental health worker, keeping them informed of assessment, risk and outcomes. Recognise neurodiversity and learning disability and adapt assessment and support accordingly.1.2 Brief, Work-Focused Interventions Hold a small, time-limited caseload of participants needing clinical mental health intervention within the WorkWell model of approximately eight weeks. Deliver evidence-based, low-intensity psychological interventions, one to one or in groups (for example CBT-informed approaches, behavioural activation, anxiety and stress management, sleep and self-management support). Focus interventions on work: confidence and anxiety about returning, managing symptoms in the workplace, disclosure and conversations with employers. Contribute the mental health elements of the participant's personalised care plan and SMART goals, embedding Making Every Contact Count (MECC). Advise participants, coaches and (with consent) employers on reasonable adjustments, phased returns and changes of duties for people with mental health conditions. Where professionally eligible and assessed as competent, certify fit notes (Med3) for participants under WorkWell care in line with DHSC and DWP guidance, updating the clinical record and informing the GP. Use outcome measures (including EQ-5D and the Attitudes to Work and Health questionnaire) to review progress and inform discharge.1.3 MDT Contribution and Case Consultation Attend the WorkWell MDT, providing the mental health perspective on case discussion, risk, onward referral and discharge decisions. Offer case consultation to Work and Health Coaches between MDT meetings, helping them continue to support participants with mental health needs within their competence. Review complex or stalled cases where mental health is a barrier to progress and recommend next steps. Prioritise limited clinical time with the ANP, balancing direct caseload, consultation, supervision and training so the role has the greatest impact across the six Norfolk neighbourhood areas.1.4 Supervision, Training and Education Provide supervision and reflective practice to Work and Health Coaches on the mental health aspects of their work, including the low-level interventions they deliver under supervision of a registered clinician. Design and deliver training for the WorkWell team on mental health awareness, risk conversations, safety planning and when to escalate. Support education for employers and system partners on mental health and work, a priority identified by employers in the ICB's engagement survey. Advise on the content of condition-specific self-care resources used by the team.1.5 Clinical Governance, Records and Partnerships Work within the WorkWell clinical governance framework so that assessment, intervention and discharge are clinically safe, evidence based and in line with professional standards. Maintain accurate, contemporaneous clinical records, including updates to the participant's GP record, in line with the relevant professional codes, UK GDPR and NPC information governance policies. Identify and escalate safeguarding concerns for adults and children, applying the Mental Capacity Act, in line with ICB and NPC policies. Report incidents and contribute to learning in line with the NPC Patient Safety Incident Response Framework (PSIRF) Policy. Build working relationships and clear referral routes with NHS Talking Therapies (including its employment advisers), Individual Placement and Support services, community mental health and crisis services, and VCFSE mental health providers. Feedback themes on unmet mental health need and gaps in local provision to the ANP and Clinical Lead to inform service improvement and ICB commissioning.2. Communication and Stakeholder Engagement Communicate sensitively and effectively with participants experiencing distress, and with carers and families where appropriate. Liaise with GPs, mental health services and other professionals about participants' care, risk and outcomes. Explain mental health need and its impact on work in plain language to non-clinical colleagues and, with consent, employers. Contribute mental health information to service reports, audits and evaluation as required by the ANP and WorkWell Service Manager.2.1 Other ResponsibilitiesWorking with the ANP, WorkWell Service Manager and wider team: Contribute to the development of WorkWell pathways, protocols and risk procedures for participants with mental health needs. Take part in clinical audit, including the quarterly Clinical Triage Audit where mental health cases are sampled. Participate in own clinical supervision and maintain professional registration and revalidation. Work flexibly within contracted hours to meet service need, by agreement. Undertake other ad hoc duties as requested by the ANP or WorkWell Service Manager.

Person Specification

Qualifications

Essential

• Current professional registration as a mental health practitioner (for example RMN, Occupational Therapist, Practitioner Psychologist or Social Worker; other relevant registrations may be considered subject to clinical governance approval).
• Relevant Degree or diploma level professional qualification in the relevant discipline
• Post-registration training in brief psychological interventions (e.g. CBT-informed approaches)
• Safeguarding adults and children training at Level 3
• Evidence of continuing professional development

Desirable

• Postgraduate qualification in psychological therapy (e.g. CBT, PWP) or BABCP accreditation
• Clinical supervision qualification or training
• Fit Note and Work and Health e-learning (e-LfH)
• Training in vocational rehabilitation, IPS or employment support
• Suicide prevention or safety planning training (e.g. STORM, ASIST)

Skills and Abilities

Essential

• Confident, autonomous clinical decision making and risk management
• Excellent interpersonal and communication skills, including with people in distress
• Ability to teach, supervise and build the confidence of non-clinical colleagues
• Ability to prioritise limited part-time hours across caseload, consultation and training
• Clear, accurate and timely clinical record keeping
• Good IT skills, including clinical systems and Microsoft Office
• Ability to manage own emotions and be resilient in a demanding environment
• Flexible, collaborative approach to working in a new and developing service

Desirable

• Group facilitation skills
• Motivational interviewing or health coaching techniques
• Understanding of the relationship between work and health

Experience

Essential

• Relevant post-registration experience in primary care, community or NHS Talking Therapies mental health settings
• Assessing and managing people with common mental health problems, including depression and anxiety
• Suicide and self-harm risk assessment and safety planning
• Delivering brief, evidence-based psychological interventions, one to one and/or in groups
• Working autonomously within a multidisciplinary team and contributing to MDT decisions
• Supervising, teaching or supporting non-clinical or unregistered staff
• Applying safeguarding procedures and the Mental Capacity Act in practice

Desirable

• Supporting people with mental health conditions to stay in or return to work
• Working with employers, occupational health or employment advisers
• Working with neurodivergent people and people with a learning disability
• Use of GP clinical systems (SystmOne and/or EMIS)
• Knowledge of local mental health services and pathways in Norfolk
• Delivering training to professionals or employers

Person Specification Qualifications Essential Current professional registration as a mental health practitioner (for example RMN, Occupational Therapist, Practitioner Psychologist or Social Worker; other relevant registrations may be considered subject to clinical governance approval). Relevant Degree or diploma level professional qualification in the relevant discipline Post-registration training in brief psychological interventions (e.g. CBT-informed approaches) Safeguarding adults and children training at Level 3 Evidence of continuing professional development Desirable Postgraduate qualification in psychological therapy (e.g. CBT, PWP) or BABCP accreditation Clinical supervision qualification or training Fit Note and Work and Health e-learning (e-LfH) Training in vocational rehabilitation, IPS or employment support Suicide prevention or safety planning training (e.g. STORM, ASIST) Skills and Abilities Essential Confident, autonomous clinical decision making and risk management Excellent interpersonal and communication skills, including with people in distress Ability to teach, supervise and build the confidence of non-clinical colleagues Ability to prioritise limited part-time hours across caseload, consultation and training Clear, accurate and timely clinical record keeping Good IT skills, including clinical systems and Microsoft Office Ability to manage own emotions and be resilient in a demanding environment Flexible, collaborative approach to working in a new and developing service Desirable Group facilitation skills Motivational interviewing or health coaching techniques Understanding of the relationship between work and health Experience Essential Relevant post-registration experience in primary care, community or NHS Talking Therapies mental health settings Assessing and managing people with common mental health problems, including depression and anxiety Suicide and self-harm risk assessment and safety planning Delivering brief, evidence-based psychological interventions, one to one and/or in groups Working autonomously within a multidisciplinary team and contributing to MDT decisions Supervising, teaching or supporting non-clinical or unregistered staff Applying safeguarding procedures and the Mental Capacity Act in practice Desirable Supporting people with mental health conditions to stay in or return to work Working with employers, occupational health or employment advisers Working with neurodivergent people and people with a learning disability Use of GP clinical systems (SystmOne and/or EMIS) Knowledge of local mental health services and pathways in Norfolk Delivering training to professionals or employers

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Norfolk Primary Care C.I.C.

Address

3rd Floor, Reed House

Peachman Way

Broadland Business Park

Norwich

NR7 0WF

United Kingdom

Employer's website

https://norfolkprimarycare.com/ (Opens in a new tab)

Employer details

Employer name

Norfolk Primary Care C.I.C.

Address

3rd Floor, Reed House

Peachman Way

Broadland Business Park

Norwich

NR7 0WF

United Kingdom

Employer's website

https://norfolkprimarycare.com/ (Opens in a new tab)

Job summary

Unfortunately NPC does not hold a license for Visa Sponsorship and cannot progress any applications for candidates without the right to work in the UK.

Fixed term, starting as soon as possible until 31 March 2027

Hours: 37.5 hours per week

Salary:£25,875 per annum

Main duties of the job

The Primary Care Services Administratorwill provide high-quality, comprehensive and proactive administrative support across NPCs patient-facing primary care services, with a particular focus on Enhanced Access, GP Front Door, the Flexible Staffing Pool and the Home Visiting Service.

Working closely with the Primary Care Services Project Manager, fellow administrator, clinicians and the wider operational team, the postholder will support the efficient coordination and delivery of these services.

This will include assisting the administration team with scheduling, staffing arrangements and maintaining accurate administrative systems, as well as providing cover for Home Visiting Service coordination when required. These activities will contribute to safe, effective services and a positive patient experience.

The role requires excellent organisational and communication skills, a professional approach and the ability to work autonomously, manage competing priorities and respond flexibly to changing service needs.

About us

Norfolk Primary Care Ltd is a Community Interest Company. It was established to:

• Support and strengthen primary care and to promote and assist practices to improve quality by working with and on behalf of primary care in Norfolk.
• Help with challenges identified by practices workload, GP recruitment, sharing best practice.
• Recognise the changing nature of primary care and assist to ensure that the right level of service is provided to address the needs of the local population.
• Provide benefit to patients of primary care, the clinicians and administrators who work in it and practice organisations in Norfolk.
• Work within health systems to provide patient care in innovative and solution-focused ways.
• We offer successful candidates a supportive working environment, competitive salary, excellent working conditions and the benefits of the NHS pension scheme. Other benefits include access to NHS discounts and discounted First Bus travel.

If you are interested in working in an organisation committed to a culture of professionalism, growth, integrity, positivity and kindness then we would love to hear from you.

Details

Date posted

23 October 2026

Pay scheme

Other

Salary

£25,875 a year

Contract

Fixed term

Duration

5 months

Working pattern

Full-time, Flexible working

Reference number

E0179-2004

Job locations

3rd Floor, Reed House

Peachman Way

Broadland Business Park

Norwich

NR7 0WF

United Kingdom

Job description

Job responsibilities

Key Responsibilities:

Enhanced Access:

NPC is subcontracted to deliver Enhanced Access services across three Primary Care Networks (PCNs) in North Norfolk. Services operate between 15:45 and 20:00 Monday to Friday and 09:00 and 17:00 on Saturdays, delivered through 12 access hubs. Roving clinicians also provide additional support during core hours.

Working alongside the existing administrator and under the direction of the Primary Care Services Project Manager, the postholder will undertake day-to-day administrative tasks to support the coordination and delivery of Enhanced Access services. Responsibilities include, but are not limited to:

• Assist with preparing and updating rotas in line with the agreed operational model.
• Support the booking of clinical and administrative staff to facilitate the delivery of more than 2,000 appointments each month.
• Circulate available shifts internally, send shift confirmations and assist with arranging replacement cover following cancellations.
• Add and update clinics within the relevant SystmOne clinical unit, following agreed processes.
• Communicate scheduled sessions, shift changes and cancellations to access hubs, practices and clinicians.
• Send consultation summaries securely to patients registered practices following Enhanced Access clinics.
• Follow up with practices regarding referrals in line with agreed procedures, highlighting outstanding actions to the administrator or Project Manager.
• Process daily administrative tasks generated by clinicians, including directing unassigned tasks, messages and requests to the appropriate practice or staff member.
• Respond to routine queries from practices and clinicians, referring more complex queries or issues to the administrator or Service Lead.
• Provide administrative cover during colleagues absence, with support and guidance available as required.

Home Visiting Service:

NPC delivers a Home Visiting Service across Norwich, supporting 17 GP practices to provide care for patients in their own homes and care homes. The service combines visits for patients with acute needs with proactive care for vulnerable and housebound patients.

The team aims to reduce avoidable hospital admissions and support the delivery of timely, coordinated and consistent primary care, working closely with the patients registered practices and other healthcare professionals.

The postholder will develop an understanding of the service and its day-to-day coordination processes to provide administrative support and cover for the Home Visiting Service Coordinator when required. This will include receiving and processing visit requests, liaising with practices and clinicians, updating schedules and clinical systems, and communicating changes promptly. Tasks will be undertaken in line with agreed procedures, with support from the Coordinator and Project Manager and clinical queries referred to the appropriate clinician.

The postholder will also attend the weekly Home Visiting Service team meeting at head office, take accurate meeting notes and circulate agreed actions to support effective communication and follow-up.

GP Front Door and Staff Support Service:

The GP Front Door (GPFD) service operates at James Paget University Hospital and Queen Elizabeth Hospital to help reduce pressure on Emergency Departments (ED). Patients attending ED whose needs can be appropriately managed within primary care may be streamed to an onsite GP or Advanced Nurse Practitioner (ANP) for assessment and treatment.

The GPFD Staff Support Service at James Paget University Hospital provides hospital employees with access to primary care appointments seven days a week, alongside a dedicated weekly clinic. The service supports staff to seek timely advice and treatment, helping them remain at work or return sooner where appropriate.

Working alongside the existing administrator and under the direction of the Project Manager for Primary Care Services, the postholder will support the day-to-day administration of both services. Responsibilities include, but are not limited to:

• Assist with preparing and maintaining clinical rotas for GPFD services operating seven days a week, 365 days a year.
• Circulate available shifts, issue booking confirmations and assist with arranging cover for cancellations or gaps in the rota.
• Communicate staffing arrangements and rota changes to clinicians and reception teams.
• Support clinical system administration, including processing and directing tasks and referrals in line with agreed procedures.
• Assist with setting up and maintaining appointment ledgers for the Staff Support Service.
• Respond to routine queries, referring clinical questions and more complex operational issues to the appropriate clinician, administrator or Service Lead.
• Provide administrative cover during colleagues absence, with support and guidance available as required.

Flexible Staffing Pool

NPC coordinates a Flexible Staffing Pool to help GP practices across Norfolk and Waveney access additional clinical support. The service matches available clinicians with practice requirements, helping to maintain service continuity, respond to staffing shortages and support practice resilience.

The postholder will assist the team with the day-to-day administration of the Flexible Staffing Pool, working under the guidance of the existing administrator and Project Manager. Responsibilities include, but are not limited to:

• Assist with receiving and recording requests for clinical support from practices, gathering the information needed to arrange cover.
• Support the circulation of available opportunities to suitable clinicians and help maintain records of their availability.
• Assist the team with identifying available clinicians to meet practice requirements, referring booking decisions or queries to the administrator or Project Manager.
• Send booking confirmations once arrangements have been agreed, including shift times, locations, breaks and relevant practice information.
• Update booking records and communicate agreed changes or cancellations, supporting the team to source replacement cover where required.
• Assist with checking and recording onboarding and compliance information, highlighting any gaps to the appropriate colleague.
• Respond to routine administrative queries from practices and clinicians, referring more complex matters to the administrator or Service Lead.
• Help collate booking and activity information to support service monitoring, reporting and financial reconciliation.
• Provide administrative support during colleagues absence, following agreed procedures and with guidance available as required.

I.T

• Maintain I.T functionality requests. Liaise with the IT department should any issues arise. Escalation of issues to line manager if not resolved.

Creation and maintenance of logins for any clinicians or staff who require it via our technical support team.

Job description Job responsibilities Key Responsibilities:Enhanced Access:NPC is subcontracted to deliver Enhanced Access services across three Primary Care Networks (PCNs) in North Norfolk. Services operate between 15:45 and 20:00 Monday to Friday and 09:00 and 17:00 on Saturdays, delivered through 12 access hubs. Roving clinicians also provide additional support during core hours.Working alongside the existing administrator and under the direction of the Primary Care Services Project Manager, the postholder will undertake day-to-day administrative tasks to support the coordination and delivery of Enhanced Access services. Responsibilities include, but are not limited to: Assist with preparing and updating rotas in line with the agreed operational model. Support the booking of clinical and administrative staff to facilitate the delivery of more than 2,000 appointments each month. Circulate available shifts internally, send shift confirmations and assist with arranging replacement cover following cancellations. Add and update clinics within the relevant SystmOne clinical unit, following agreed processes. Communicate scheduled sessions, shift changes and cancellations to access hubs, practices and clinicians. Send consultation summaries securely to patients registered practices following Enhanced Access clinics. Follow up with practices regarding referrals in line with agreed procedures, highlighting outstanding actions to the administrator or Project Manager. Process daily administrative tasks generated by clinicians, including directing unassigned tasks, messages and requests to the appropriate practice or staff member. Respond to routine queries from practices and clinicians, referring more complex queries or issues to the administrator or Service Lead. Provide administrative cover during colleagues absence, with support and guidance available as required. Home Visiting Service:NPC delivers a Home Visiting Service across Norwich, supporting 17 GP practices to provide care for patients in their own homes and care homes. The service combines visits for patients with acute needs with proactive care for vulnerable and housebound patients.The team aims to reduce avoidable hospital admissions and support the delivery of timely, coordinated and consistent primary care, working closely with the patients registered practices and other healthcare professionals.The postholder will develop an understanding of the service and its day-to-day coordination processes to provide administrative support and cover for the Home Visiting Service Coordinator when required. This will include receiving and processing visit requests, liaising with practices and clinicians, updating schedules and clinical systems, and communicating changes promptly. Tasks will be undertaken in line with agreed procedures, with support from the Coordinator and Project Manager and clinical queries referred to the appropriate clinician.The postholder will also attend the weekly Home Visiting Service team meeting at head office, take accurate meeting notes and circulate agreed actions to support effective communication and follow-up.GP Front Door and Staff Support Service:The GP Front Door (GPFD) service operates at James Paget University Hospital and Queen Elizabeth Hospital to help reduce pressure on Emergency Departments (ED). Patients attending ED whose needs can be appropriately managed within primary care may be streamed to an onsite GP or Advanced Nurse Practitioner (ANP) for assessment and treatment.The GPFD Staff Support Service at James Paget University Hospital provides hospital employees with access to primary care appointments seven days a week, alongside a dedicated weekly clinic. The service supports staff to seek timely advice and treatment, helping them remain at work or return sooner where appropriate.Working alongside the existing administrator and under the direction of the Project Manager for Primary Care Services, the postholder will support the day-to-day administration of both services. Responsibilities include, but are not limited to: Assist with preparing and maintaining clinical rotas for GPFD services operating seven days a week, 365 days a year. Circulate available shifts, issue booking confirmations and assist with arranging cover for cancellations or gaps in the rota. Communicate staffing arrangements and rota changes to clinicians and reception teams. Support clinical system administration, including processing and directing tasks and referrals in line with agreed procedures. Assist with setting up and maintaining appointment ledgers for the Staff Support Service. Respond to routine queries, referring clinical questions and more complex operational issues to the appropriate clinician, administrator or Service Lead. Provide administrative cover during colleagues absence, with support and guidance available as required. Flexible Staffing PoolNPC coordinates a Flexible Staffing Pool to help GP practices across Norfolk and Waveney access additional clinical support. The service matches available clinicians with practice requirements, helping to maintain service continuity, respond to staffing shortages and support practice resilience.The postholder will assist the team with the day-to-day administration of the Flexible Staffing Pool, working under the guidance of the existing administrator and Project Manager. Responsibilities include, but are not limited to: Assist with receiving and recording requests for clinical support from practices, gathering the information needed to arrange cover. Support the circulation of available opportunities to suitable clinicians and help maintain records of their availability. Assist the team with identifying available clinicians to meet practice requirements, referring booking decisions or queries to the administrator or Project Manager. Send booking confirmations once arrangements have been agreed, including shift times, locations, breaks and relevant practice information. Update booking records and communicate agreed changes or cancellations, supporting the team to source replacement cover where required. Assist with checking and recording onboarding and compliance information, highlighting any gaps to the appropriate colleague. Respond to routine administrative queries from practices and clinicians, referring more complex matters to the administrator or Service Lead. Help collate booking and activity information to support service monitoring, reporting and financial reconciliation. Provide administrative support during colleagues absence, following agreed procedures and with guidance available as required. I.T Maintain I.T functionality requests. Liaise with the IT department should any issues arise. Escalation of issues to line manager if not resolved. Creation and maintenance of logins for any clinicians or staff who require it via our technical support team.

Person Specification

Qualifications

Essential

• Evidence of continued learning and a willingness to undertake training relevant to the role.
• Good standard of written English and numeracy, demonstrated through qualifications or relevant experience.

Desirable

• Relevant qualification in administration, business support or customer service.
• Training in information governance, data protection or confidentiality within healthcare.

Experience

Essential

• Previous experience of working in an administrative role within a primary care setting, such as a GP practice.
• Practical experience of using SystmOne, including appointment management, patient records and administrative tasks.
• Experience of organising administrative work, managing priorities and meeting deadlines.
• Experience of using Microsoft Office, including Outlook, Word and Excel.
• Experience of communicating with patients, practice teams and healthcare professionals.
• Understanding of confidentiality, data protection and the secure handling of patient and staff information.
• Understanding of the pressures facing primary care and the importance of accurate, timely administrative support.

Desirable

• Experience of supporting clinical staffing services.
• Experience of administering appointment ledgers and clinic templates within SystmOne.
• Experience of supporting rotas, coordinating bookings or arranging staff cover.
• Experience of healthcare document management systems.
• Experience of providing administrative support across more than one service or location.
• Experience of providing administrative support across more than one service or location.

Skills and Abilities

Essential

• Strong organisational skills, with the ability to prioritise agreed tasks and respond to changing service needs.
• Accurate keyboard and data-entry skills, with close attention to detail when updating clinical systems, rotas and booking records.
• Clear, professional and courteous verbal and written communication skills, adapting communication to patients, colleagues and other professionals.
• Ability to work independently on delegated tasks, follow agreed procedures and recognise when to seek guidance or escalate concerns.
• Ability to work collaboratively, support colleagues and provide administrative cover when required.
• Ability to handle routine queries, communicate changes promptly and maintain accurate records of actions taken.
• Ability to take clear, accurate meeting notes and record agreed actions.
• Ability to remain calm, organised and professional when working under pressure or dealing with sensitive enquiries.
• Ability to collate and check basic numerical information to support service monitoring and reporting.
• Ability to maintain confidentiality and apply information governance requirements in day-to-day work.

Desirable

• Ability to use Excel to maintain trackers and produce straightforward activity summaries.
• Ability to suggest practical improvements to administrative processes.

Person Specification Qualifications Essential Evidence of continued learning and a willingness to undertake training relevant to the role. Good standard of written English and numeracy, demonstrated through qualifications or relevant experience. Desirable Relevant qualification in administration, business support or customer service. Training in information governance, data protection or confidentiality within healthcare. Experience Essential Previous experience of working in an administrative role within a primary care setting, such as a GP practice. Practical experience of using SystmOne, including appointment management, patient records and administrative tasks. Experience of organising administrative work, managing priorities and meeting deadlines. Experience of using Microsoft Office, including Outlook, Word and Excel. Experience of communicating with patients, practice teams and healthcare professionals. Understanding of confidentiality, data protection and the secure handling of patient and staff information. Understanding of the pressures facing primary care and the importance of accurate, timely administrative support. Desirable Experience of supporting clinical staffing services. Experience of administering appointment ledgers and clinic templates within SystmOne. Experience of supporting rotas, coordinating bookings or arranging staff cover. Experience of healthcare document management systems. Experience of providing administrative support across more than one service or location. Experience of providing administrative support across more than one service or location. Skills and Abilities Essential Strong organisational skills, with the ability to prioritise agreed tasks and respond to changing service needs. Accurate keyboard and data-entry skills, with close attention to detail when updating clinical systems, rotas and booking records. Clear, professional and courteous verbal and written communication skills, adapting communication to patients, colleagues and other professionals. Ability to work independently on delegated tasks, follow agreed procedures and recognise when to seek guidance or escalate concerns. Ability to work collaboratively, support colleagues and provide administrative cover when required. Ability to handle routine queries, communicate changes promptly and maintain accurate records of actions taken. Ability to take clear, accurate meeting notes and record agreed actions. Ability to remain calm, organised and professional when working under pressure or dealing with sensitive enquiries. Ability to collate and check basic numerical information to support service monitoring and reporting. Ability to maintain confidentiality and apply information governance requirements in day-to-day work. Desirable Ability to use Excel to maintain trackers and produce straightforward activity summaries. Ability to suggest practical improvements to administrative processes.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Norfolk Primary Care C.I.C.

Address

3rd Floor, Reed House

Peachman Way

Broadland Business Park

Norwich

NR7 0WF

United Kingdom

Employer's website

https://norfolkprimarycare.com/ (Opens in a new tab)

Employer details

Employer name

Norfolk Primary Care C.I.C.

Address

3rd Floor, Reed House

Peachman Way

Broadland Business Park

Norwich

NR7 0WF

United Kingdom

Employer's website

https://norfolkprimarycare.com/ (Opens in a new tab)

Job summary

Unfortunately NPC does not hold a license for Visa Sponsorship and cannot progress any applications for candidates without the right to work in the UK.

Base:Norfolk Primary Care Head Office, 3rd Floor, Reed House, Peachman Way, Norwich, NR7 0WF, with regular travel to WorkWell neighbourhood delivery sites across Norfolk and some remote working.

Fixed Term Contract:Fixed term to 31 March 2029

Working hours:15 hours per week (0.4 WTE, Part Time)

Salary:£22,400 (Pro-Rata)

Main duties of the job

Hosted by NPC and working within the WorkWell Norfolk service, the Mental Health and Work Specialist provides the specialist mental health challenges find, return to, and keep in paid work as part of their recovery within the WorkWell Multidisciplinary Team (MDT). Mental health is the most common primary reason for a fit note locally, and depression affects nearly half of people with repeated fit notes, so most WorkWell participants will have a primary or co-existing mental health need. The postholder assesses mental health need and risk, delivers brief, work focused interventions, and advises the ANP and Work and Health Coaches so that participants are supported safely and plans address psychological as well as physical and social barriers to work.

As a part-time post (0.4 WTE), the role is designed to make a small amount of specialist time go a long way: a limited direct caseload of participants who need clinical mental health support input, alongside case consultation, supervision and training that build the confidence and skills of the wider team. The role suits an experienced, registered mental health professional who works autonomously, understand the challenges faced by people with enduring mental health challenges, manages risk confidently and enjoys teaching and supporting non-clinical colleagues.

About us

Norfolk Primary Care (NPC) is a Community Interest Company (CIC) delivering clinical services across the Norfolk & Waveney region. Our membership consists of GP practices within the area. NPC's purpose is to:

• Sustain the delivery of Primary Care by supporting workforce development and improving patient access.
• Strengthen and enhance Primary Care by working with, and on behalf of, local practices to drive quality improvement.
• Support practices in addressing key challenges such as workload pressures, GP recruitment, best practice sharing, and opportunities for at scale working.
• Respond to the evolving landscape of Primary Care by helping ensure services meet the needs of the local population.
• Provide benefits to patients, clinicians, administrative teams, and practice organisations across Norfolk.
• Work collaboratively within the wider health system to deliver patient care in innovative, solution focused ways

Details

Date posted

15 October 2026

Pay scheme

Other

Salary

£22,400 a year

Contract

Fixed term

Duration

2 years

Working pattern

Part-time, Flexible working

Reference number

E0179-2001

Job locations

3rd Floor, Reed House

Peachman Way

Broadland Business Park

Norwich

NR7 0WF

United Kingdom

Job description

Job responsibilities

1. Key Responsibilities

1.1 Mental Health Assessment and Risk Management

• Undertake mental health assessments for participants identified at triage, by Work and Health Coaches or at MDT as needing clinical mental health input, jointly with the participant's Work and Health Coach wherever possible so the participant only tells their story once.
• Understanding of mental health recovery, secondary mental health services, and the challenges faced by people with severe or enduring mental health issues
• Assess and manage risk where participants express thoughts of suicide or self-harm (which is not an exclusion criterion), agreeing safety plans and advising whether WorkWell is the most appropriate service at that time.
• Advise the ANP and SPOA on triage decisions for referrals with significant mental health need, within the one working day triage standard on working days, with agreed arrangements for clinical cover on non-working days.
• Where a participant's needs go beyond a low-intensity offer, arrange a warm handover to the right service (for example NHS Talking Therapies, community mental health or crisis services) and follow up so that support is integrated into their WorkWell plan.
• Deliver care for accepted participants in partnership with their GP and/or existing mental health worker, keeping them informed of assessment, risk and outcomes.
• Recognise neurodiversity and learning disability and adapt assessment and support accordingly.

1.2 Brief, Work-Focused Interventions

• Hold a small, time-limited caseload [indicative size TBC] of participants needing clinical mental health intervention within the WorkWell model of approximately eight weeks.
• Deliver evidence-based, low-intensity psychological interventions, one to one or in groups (for example CBT-informed approaches, behavioural activation, anxiety and stress management, sleep and self-management support).
• Focus interventions on work: confidence and anxiety about returning, managing symptoms in the workplace, disclosure and conversations with employers.
• Contribute the mental health elements of the participant's personalised care plan and SMART goals, embedding Making Every Contact Count (MECC).
• Advise participants, coaches and (with consent) employers on reasonable adjustments, phased returns and changes of duties for people with mental health conditions.
• Where professionally eligible and assessed as competent, certify fit notes (Med3) for participants under WorkWell care in line with DHSC and DWP guidance, updating the clinical record and informing the GP.
• Use outcome measures (including EQ-5D and the Attitudes to Work and Health questionnaire) to review progress and inform discharge.

1.3 MDT Contribution and Case Consultation

• Attend the WorkWell MDT, providing the mental health perspective on case discussion, risk, onward referral and discharge decisions.
• Offer case consultation to Work and Health Coaches between MDT meetings, helping them continue to support participants with mental health needs within their competence.
• Review complex or stalled cases where mental health is a barrier to progress and recommend next steps.
• Prioritise limited clinical time with the ANP, balancing direct caseload, consultation, supervision and training so the role has the greatest impact across the six Norfolk neighbourhood areas.

1.4 Supervision, Training and Education

• Provide clinical supervision and reflective practice to Work and Health Coaches on the mental health aspects of their work, including the low-level interventions they deliver under supervision of a registered clinician.
• Design and deliver training for the WorkWell team on mental health awareness, risk conversations, safety planning and when to escalate.
• Support education for employers and system partners on mental health and work, a priority identified by employers in the ICB's engagement survey.
• Advise on the content of condition-specific self-care resources used by the team.

1.5 Clinical Governance, Records and Partnerships

• Work within the WorkWell clinical governance framework so that assessment, intervention and discharge are clinically safe, evidence based and in line with professional standards.
• Maintain accurate, contemporaneous clinical records, including updates to the participant's GP record (SystmOne or EMIS), in line with the relevant professional codes, UK GDPR and NPC information governance policies.
• Identify and escalate safeguarding concerns for adults and children, applying the Mental Capacity Act, in line with ICB and NPC policies.
• Report incidents and contribute to learning in line with the NPC Patient Safety Incident Response Framework (PSIRF) Policy.
• Build working relationships and clear referral routes with NHS Talking Therapies (including its employment advisers), Individual Placement and Support services, community mental health and crisis services, and VCFSE mental health providers.
• Feedback themes on unmet mental health need and gaps in local provision to the ANP and Clinical Lead to inform service improvement and ICB commissioning.

2. Communication and Stakeholder Engagement

• Communicate sensitively and effectively with participants experiencing distress, and with carers and families where appropriate.
• Liaise with GPs, mental health services and other professionals about participants' care, risk and outcomes.
• Explain mental health need and its impact on work in plain language to non-clinical colleagues and, with consent, employers.
• Contribute mental health information to service reports, audits and evaluation as required by the ANP and WorkWell Service Manager.

2.1 Other Responsibilities

• Working with the ANP, WorkWell Service Manager and wider team:
• Contribute to the development of WorkWell pathways, protocols and risk procedures for participants with mental health needs.
• Take part in clinical audit, including the quarterly Clinical Triage Audit where mental health cases are sampled.
• Participate in own clinical supervision and maintain professional registration and revalidation.
• Work flexibly within contracted hours to meet service need, by agreement.

Undertake other ad hoc duties as requested by the ANP or WorkWell Service Manager.

Job description Job responsibilities 1. Key Responsibilities1.1 Mental Health Assessment and Risk Management Undertake mental health assessments for participants identified at triage, by Work and Health Coaches or at MDT as needing clinical mental health input, jointly with the participant's Work and Health Coach wherever possible so the participant only tells their story once. Understanding of mental health recovery, secondary mental health services, and the challenges faced by people with severe or enduring mental health issues Assess and manage risk where participants express thoughts of suicide or self-harm (which is not an exclusion criterion), agreeing safety plans and advising whether WorkWell is the most appropriate service at that time. Advise the ANP and SPOA on triage decisions for referrals with significant mental health need, within the one working day triage standard on working days, with agreed arrangements for clinical cover on non-working days. Where a participant's needs go beyond a low-intensity offer, arrange a warm handover to the right service (for example NHS Talking Therapies, community mental health or crisis services) and follow up so that support is integrated into their WorkWell plan. Deliver care for accepted participants in partnership with their GP and/or existing mental health worker, keeping them informed of assessment, risk and outcomes. Recognise neurodiversity and learning disability and adapt assessment and support accordingly.1.2 Brief, Work-Focused Interventions Hold a small, time-limited caseload [indicative size TBC] of participants needing clinical mental health intervention within the WorkWell model of approximately eight weeks. Deliver evidence-based, low-intensity psychological interventions, one to one or in groups (for example CBT-informed approaches, behavioural activation, anxiety and stress management, sleep and self-management support). Focus interventions on work: confidence and anxiety about returning, managing symptoms in the workplace, disclosure and conversations with employers. Contribute the mental health elements of the participant's personalised care plan and SMART goals, embedding Making Every Contact Count (MECC). Advise participants, coaches and (with consent) employers on reasonable adjustments, phased returns and changes of duties for people with mental health conditions. Where professionally eligible and assessed as competent, certify fit notes (Med3) for participants under WorkWell care in line with DHSC and DWP guidance, updating the clinical record and informing the GP. Use outcome measures (including EQ-5D and the Attitudes to Work and Health questionnaire) to review progress and inform discharge.1.3 MDT Contribution and Case Consultation Attend the WorkWell MDT, providing the mental health perspective on case discussion, risk, onward referral and discharge decisions. Offer case consultation to Work and Health Coaches between MDT meetings, helping them continue to support participants with mental health needs within their competence. Review complex or stalled cases where mental health is a barrier to progress and recommend next steps. Prioritise limited clinical time with the ANP, balancing direct caseload, consultation, supervision and training so the role has the greatest impact across the six Norfolk neighbourhood areas.1.4 Supervision, Training and Education Provide clinical supervision and reflective practice to Work and Health Coaches on the mental health aspects of their work, including the low-level interventions they deliver under supervision of a registered clinician. Design and deliver training for the WorkWell team on mental health awareness, risk conversations, safety planning and when to escalate. Support education for employers and system partners on mental health and work, a priority identified by employers in the ICB's engagement survey. Advise on the content of condition-specific self-care resources used by the team.1.5 Clinical Governance, Records and Partnerships Work within the WorkWell clinical governance framework so that assessment, intervention and discharge are clinically safe, evidence based and in line with professional standards. Maintain accurate, contemporaneous clinical records, including updates to the participant's GP record (SystmOne or EMIS), in line with the relevant professional codes, UK GDPR and NPC information governance policies. Identify and escalate safeguarding concerns for adults and children, applying the Mental Capacity Act, in line with ICB and NPC policies. Report incidents and contribute to learning in line with the NPC Patient Safety Incident Response Framework (PSIRF) Policy. Build working relationships and clear referral routes with NHS Talking Therapies (including its employment advisers), Individual Placement and Support services, community mental health and crisis services, and VCFSE mental health providers. Feedback themes on unmet mental health need and gaps in local provision to the ANP and Clinical Lead to inform service improvement and ICB commissioning.2. Communication and Stakeholder Engagement Communicate sensitively and effectively with participants experiencing distress, and with carers and families where appropriate. Liaise with GPs, mental health services and other professionals about participants' care, risk and outcomes. Explain mental health need and its impact on work in plain language to non-clinical colleagues and, with consent, employers. Contribute mental health information to service reports, audits and evaluation as required by the ANP and WorkWell Service Manager.2.1 Other ResponsibilitiesWorking with the ANP, WorkWell Service Manager and wider team: Contribute to the development of WorkWell pathways, protocols and risk procedures for participants with mental health needs. Take part in clinical audit, including the quarterly Clinical Triage Audit where mental health cases are sampled. Participate in own clinical supervision and maintain professional registration and revalidation. Work flexibly within contracted hours to meet service need, by agreement. Undertake other ad hoc duties as requested by the ANP or WorkWell Service Manager.

Person Specification

Experience

Essential

• Substantial post-registration experience in primary care, community or NHS Talking Therapies mental health settings
• Assessing and managing people with common mental health problems, including depression and anxiety
• Suicide and self-harm risk assessment and safety planning
• Delivering brief, evidence-based psychological interventions, one to one and/or in groups
• Working autonomously within a multidisciplinary team and contributing to MDT decisions
• Supervising, teaching or supporting non-clinical or unregistered staff
• Applying safeguarding procedures and the Mental Capacity Act in practice

Desirable

• Supporting people with mental health conditions to stay in or return to work
• Working with employers, occupational health or employment advisers
• Working with neurodivergent people and people with a learning disability
• Use of GP clinical systems (SystmOne and/or EMIS)
• Knowledge of local mental health services and pathways in Norfolk
• Delivering training to professionals or employers

Skills and Abilities

Essential

• Confident, autonomous clinical decision making and risk management
• Excellent interpersonal and communication skills, including with people in distress
• Ability to teach, supervise and build the confidence of non-clinical colleagues
• Ability to prioritise limited part-time hours across caseload, consultation and training
• Clear, accurate and timely clinical record keeping
• Good IT skills, including clinical systems and Microsoft Office
• Ability to manage own emotions and be resilient in a demanding environment
• Flexible, collaborative approach to working in a new and developing service

Desirable

• Group facilitation skills
• Motivational interviewing or health coaching techniques
• Understanding of the relationship between work and health

Qualifications

Essential

• Registered mental health professional with current registration (e.g. Registered Mental Health Nurse (NMC), Occupational Therapist or Practitioner Psychologist (HCPC), or Social Worker (Social Work England)
• Degree or diploma level professional qualification in the relevant discipline
• Post-registration training in brief psychological interventions (e.g. CBT-informed approaches)
• Safeguarding adults and children training at Level 3
• Evidence of continuing professional development

Desirable

• Postgraduate qualification in psychological therapy (e.g. CBT, PWP) or BABCP accreditation
• Clinical supervision qualification or training
• Fit Note and Work and Health e-learning (e-LfH)
• Training in vocational rehabilitation, IPS or employment support
• Suicide prevention or safety planning training (e.g. STORM, ASIST)

Person Specification Experience Essential Substantial post-registration experience in primary care, community or NHS Talking Therapies mental health settings Assessing and managing people with common mental health problems, including depression and anxiety Suicide and self-harm risk assessment and safety planning Delivering brief, evidence-based psychological interventions, one to one and/or in groups Working autonomously within a multidisciplinary team and contributing to MDT decisions Supervising, teaching or supporting non-clinical or unregistered staff Applying safeguarding procedures and the Mental Capacity Act in practice Desirable Supporting people with mental health conditions to stay in or return to work Working with employers, occupational health or employment advisers Working with neurodivergent people and people with a learning disability Use of GP clinical systems (SystmOne and/or EMIS) Knowledge of local mental health services and pathways in Norfolk Delivering training to professionals or employers Skills and Abilities Essential Confident, autonomous clinical decision making and risk management Excellent interpersonal and communication skills, including with people in distress Ability to teach, supervise and build the confidence of non-clinical colleagues Ability to prioritise limited part-time hours across caseload, consultation and training Clear, accurate and timely clinical record keeping Good IT skills, including clinical systems and Microsoft Office Ability to manage own emotions and be resilient in a demanding environment Flexible, collaborative approach to working in a new and developing service Desirable Group facilitation skills Motivational interviewing or health coaching techniques Understanding of the relationship between work and health Qualifications Essential Registered mental health professional with current registration (e.g. Registered Mental Health Nurse (NMC), Occupational Therapist or Practitioner Psychologist (HCPC), or Social Worker (Social Work England) Degree or diploma level professional qualification in the relevant discipline Post-registration training in brief psychological interventions (e.g. CBT-informed approaches) Safeguarding adults and children training at Level 3 Evidence of continuing professional development Desirable Postgraduate qualification in psychological therapy (e.g. CBT, PWP) or BABCP accreditation Clinical supervision qualification or training Fit Note and Work and Health e-learning (e-LfH) Training in vocational rehabilitation, IPS or employment support Suicide prevention or safety planning training (e.g. STORM, ASIST)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Norfolk Primary Care C.I.C.

Address

3rd Floor, Reed House

Peachman Way

Broadland Business Park

Norwich

NR7 0WF

United Kingdom

Employer's website

https://norfolkprimarycare.com/ (Opens in a new tab)

Employer details

Employer name

Norfolk Primary Care C.I.C.

Address

3rd Floor, Reed House

Peachman Way

Broadland Business Park

Norwich

NR7 0WF

United Kingdom

Employer's website

https://norfolkprimarycare.com/ (Opens in a new tab)