Job description

Job responsibilities

We are seeking a motivated and organised Care and Wellbeing Navigator to support the delivery of a developing Tier 3 Weight Management Service across Lincolnshire.

This is an exciting opportunity to join a specialist team focused on improving access to high-quality, person-centred support for individuals living with complex weight-related health needs. The role will act as a central point of coordination for referrals, patient engagement and service administration, helping to ensure patients receive a seamless and positive experience throughout their journey.

You will work closely with clinicians, healthcare professionals and partner organisations, supporting service delivery through effective communication, data management, meeting coordination and performance monitoring.

No two days will be the same, making this an ideal opportunity for someone who enjoys variety, working collaboratively and contributing to the development of a growing service.

What We're Looking For

We are looking for someone who:

• Has experience in an administrative, coordination or patient-facing role.
• Is highly organised and able to manage competing priorities.
• Communicates confidently and professionally with a wide range of people.
• Has strong IT skills, including Microsoft Office and database systems.
• Can work independently while contributing positively to a wider team.
• Demonstrates a compassionate, person-centred approach.
• Is interested in supporting health improvement and behaviour change.
• Enjoys identifying opportunities to improve processes and services.

Experience within healthcare, primary care, community services or referral management pathways would be advantageous but is not essential.

What We Offer

• Opportunity to contribute to an innovative and developing service.
• Supportive and collaborative working environment.
• Ongoing learning and development opportunities.
• Flexible working arrangements where service needs allow.
• The chance to make a meaningful difference to the health and wellbeing of people across Lincolnshire.

Additional Information

• Fixed-term contract: 12 months
• Full-time: 37.5 hours per week
• Some flexibility for occasional evening or weekend working may be required.
• Travel across Lincolnshire may be necessary to support service delivery.

Person Specification

Qualifications

Essential

• Good standard of education including GCSE or equivalent in English and Mathematics.
• Evidence of continuing professional development.

Desirable

• NVQ Level 3 or equivalent in Business Administration, Health & Social Care or a related discipline.
• Relevant training in health coaching, behaviour change, patient engagement or project administration.

Experience

Essential

• Experience working in an administrative, coordination or patient-facing role.
• Experience managing competing priorities and working to deadlines in a busy environment.
• Experience maintaining accurate records and handling confidential information.
• Experience using databases and digital systems to manage and retrieve information.

Desirable

• Experience within primary care, healthcare, public health, community services or weight management services.
• Experience supporting referral management processes or Single Point of Access (SPA) services.
• Experience coordinating multidisciplinary team (MDT) meetings and stakeholder engagement activities.
• Experience producing reports, monitoring performance and supporting service improvement initiatives.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lincolnshire And District Medical Services (LADMS)

Address

The Deepings Practice

Godsey Lane

Peterborough

Lincolnshire

PE6 8DD

United Kingdom

Employer's website

http://www.ladms.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

We are seeking a motivated and organised Care and Wellbeing Navigator to support the delivery of a developing Tier 3 Weight Management Service across Lincolnshire.

This is an exciting opportunity to join a specialist team focused on improving access to high-quality, person-centred support for individuals living with complex weight-related health needs. The role will act as a central point of coordination for referrals, patient engagement and service administration, helping to ensure patients receive a seamless and positive experience throughout their journey.

You will work closely with clinicians, healthcare professionals and partner organisations, supporting service delivery through effective communication, data management, meeting coordination and performance monitoring.

No two days will be the same, making this an ideal opportunity for someone who enjoys variety, working collaboratively and contributing to the development of a growing service.

What We're Looking For

We are looking for someone who:

• Has experience in an administrative, coordination or patient-facing role.
• Is highly organised and able to manage competing priorities.
• Communicates confidently and professionally with a wide range of people.
• Has strong IT skills, including Microsoft Office and database systems.
• Can work independently while contributing positively to a wider team.
• Demonstrates a compassionate, person-centred approach.
• Is interested in supporting health improvement and behaviour change.
• Enjoys identifying opportunities to improve processes and services.

Experience within healthcare, primary care, community services or referral management pathways would be advantageous but is not essential.

Person Specification

Experience

Essential

• Experience working in an administrative, coordination or patient-facing role.
• Experience managing competing priorities and working to deadlines in a busy environment.
• Experience maintaining accurate records and handling confidential information.
• Experience using databases and digital systems to manage and retrieve information.

Desirable

• Experience within primary care, healthcare, public health, community services or weight management services.
• Experience supporting referral management processes or Single Point of Access (SPA) services.
• Experience coordinating multidisciplinary team (MDT) meetings and stakeholder engagement activities.
• Experience producing reports, monitoring performance and supporting service improvement initiatives.

Qualifications

Essential

• Good standard of education including GCSE or equivalent in English and Mathematics.
• Evidence of continuing professional development.

Desirable

• NVQ Level 3 or equivalent in Business Administration, Health & Social Care or a related discipline.
• Relevant training in health coaching, behaviour change, patient engagement or project administration.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lincolnshire And District Medical Services (LADMS)

Address

Lincoln Community Diagnostic Centre

Beevor Street

Lincoln

Lincolnshire

LN6 7DJ

United Kingdom

Employer's website

http://www.ladms.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

We are looking for someone who:

• Has experience in an administrative, coordination or patient-facing role.
• Is highly organised and able to manage competing priorities.
• Communicates confidently and professionally with a wide range of people.
• Has strong IT skills, including Microsoft Office and database systems.
• Can work independently while contributing positively to a wider team.
• Demonstrates a compassionate, person-centred approach.
• Is interested in supporting health improvement and behaviour change.
• Enjoys identifying opportunities to improve processes and services.

Experience within healthcare, primary care, community services or referral management pathways would be advantageous but is not essential.

What We Offer

• Opportunity to contribute to an innovative and developing service.
• Supportive and collaborative working environment.
• Ongoing learning and development opportunities.
• Flexible working arrangements where service needs allow.
• The chance to make a meaningful difference to the health and wellbeing of people across Lincolnshire.

Additional Information

• Fixed-term contract: 12 months
• Full-time: 37.5 hours per week
• Some flexibility for occasional evening or weekend working may be required.
• Travel across Lincolnshire may be necessary to support service delivery.

Key Responsibilities

As a Care and Wellbeing Navigator, you will support the day-to-day delivery of a specialist Tier 3 Weight Management Service, ensuring patients receive a coordinated and positive experience from referral through to programme completion. You will manage referrals, support patient engagement, coordinate meetings and communications, maintain service data and records, and work closely with clinicians and partner organisations to ensure effective service delivery.

You will also play an important role in monitoring service performance, identifying opportunities for improvement and supporting the ongoing development of an innovative, integrated service that helps improve health and wellbeing outcomes across Lincolnshire.

Person Specification

Experience

Essential

• Excellent organisational, time management and prioritisation skills, with the ability to manage competing demands in a busy environment.
• Strong communication and interpersonal skills, with the ability to build effective relationships and engage confidently with patients, clinicians, stakeholders and partner organisations.
• Proficient in Microsoft Office applications and digital systems, with the ability to maintain accurate records, monitor data quality and produce reports.
• Strong analytical and problem-solving skills, with the ability to interpret information, identify trends and support service improvement activities.
• Ability to work independently, use initiative and adapt to changing priorities while contributing effectively as part of a team.
• Ability to support and motivate individuals in a compassionate, non-judgemental and person-centred manner, recognising differing levels of readiness for behaviour change.
• Understanding of person-centred care, confidentiality, information governance and GDPR requirements.
• Understanding of the importance of partnership working and multidisciplinary approaches to delivering high-quality care and services.

Desirable

• Knowledge of NHS structures, Primary Care Networks, Integrated Care Systems and population health management.
• Understanding of weight management pathways, health improvement programmes and behaviour change approaches.
• Experience using healthcare databases and presenting service or performance information to stakeholders

Qualifications

Essential

• Good standard of education including GCSE or equivalent in English and Mathematics.
• Evidence of continuing professional development.

Desirable

• NVQ Level 3 or equivalent in Business Administration, Health & Social Care or a related discipline.
• Relevant training in health coaching, behaviour change, patient engagement or project administration.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lincolnshire And District Medical Services (LADMS)

Address

Skegness Community Diagnostic Centre

40 Old Wainfleet Road

Skegness

Lincolnshire

PE25 3RR

United Kingdom

Employer's website

http://www.ladms.co.uk/ (Opens in a new tab)