Job summary

We are looking for a Change Delivery Officer to join our Transformation Team, supporting priority transformation, recovery and improvement programmes across Dorset HealthCare, Dorset County Hospital and wider system partners. The role provides practical implementation, benefits and change support to help services move from agreed plans into delivery, adoption and measurable improvement.

Working alongside programme leads, operational and clinical teams, business analysts and transformation colleagues, you will help coordinate implementation activity, track readiness, manage actions and risks, support stakeholder engagement and contribute to benefits realisation and programme evaluation.

This is an excellent opportunity for someone looking to develop a career in transformation, improvement, programme delivery or service redesign. We are looking for someone who enjoys organising complex activities, working with a range of stakeholders and using information and data to support decision-making and improvement.

You will need strong organisational and communication skills, attention to detail and the ability to manage multiple priorities in a fast-paced environment. Experience of supporting projects, change initiatives, service improvement or implementation activity would be advantageous.

If you want to play a hands-on role in helping teams deliver meaningful change and improve outcomes for patients, staff and communities, we'd love to hear from you.

Main duties of the job

• Work as part of the Transformation and Improvement team supporting priority transformation, recovery and improvement programmes across Dorset HealthCare, Dorset County Hospital and wider system partners where required.
• Develop and maintain implementation plans, action trackers, readiness assessments, risk and dependency logs and forward plans, monitoring progress and escalating barriers to support timely and effective programme delivery.
• Coordinate the collection, analysis and reporting of qualitative and quantitative evidence to monitor programme impact, demonstrate benefits and inform decision-making.
• Support a structured but proportionate approach to transformation, helping recovery and rapid turnaround programmes maintain pace while ensuring implementation is well planned, evidenced and sustainable.
• Coordinate workshops, engagement sessions, implementation meetings and improvement events, ensuring outputs, actions and follow-up are captured and progressed.
• Coordinate implementation readiness activity across workforce, communications, digital, estates, training, finance, BI and operational teams.
• Maintain accurate programme documentation, records and digital information systems, ensuring compliance with governance, information governance and TMO/PMO requirements.
• Work collaboratively with colleagues across Dorset HealthCare, Dorset County Hospital and system partners where programmes require cross-organisational delivery.

About us

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to create healthier lives, empowered citizens and thriving communities.

Details

Date posted

12 November 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year pa

Contract

Fixed term

Duration

18 months

Working pattern

Full-time, Flexible working

Reference number

152-S082.26

Job locations

Dorset County Hospital

Williams Avenue

Dorchester

DT1 2JY

United Kingdom

Job description

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidates individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.

All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do [email protected]

Please note visa sponsorship for this role is unfortunately not available. Ensure you hold valid right to work in the UK and will not require sponsorship if successful.

Job description Job responsibilities For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidates individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role. All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application. As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do [email protected] Please note visa sponsorship for this role is unfortunately not available. Ensure you hold valid right to work in the UK and will not require sponsorship if successful.

Person Specification

KNOWLEDGE, SKILLS AND TRAINING

Essential

• Project, programme, change management, quality improvement, implementation, benefits or equivalent training/experience.
• Highly organised, with ability to prioritise, work independently and adapt to changing priorities in a fast-paced environment.

JOB SPECIFIC EXPERIENCE

Essential

• Relevant experience supporting projects, programmes, improvement, implementation or change activity in a complex environment.
• Experience maintaining delivery plans, action logs, risk/dependency logs, readiness checklists or benefits trackers.
• Experience supporting implementation of change or improvement activity with operational, clinical or corporate teams.
• Experience using data, evidence, intelligence or feedback to support planning, decision-making or evaluation.
• Excellent interpersonal and communication skills, with the ability to liaise professionally with a range of stakeholders.
• Ability to identify risks, issues, gaps and dependencies and escalate appropriately.
• Ability to produce clear written updates, briefings, action summaries, reports and presentation materials.

Desirable

• Experience supporting workshops, engagement sessions, improvement events or consultation activity.
• Experience of recovery, turnaround, productivity improvement, pathway redesign or test-of-change activity.

Digital and Analytical Capability

Essential

• Able to collate, interpret and present information clearly using digital tools, tables, summaries, trackers, charts or visual formats as appropriate.

PERSONAL ATTRIBUTES

Essential

• Able to use initiative, judgement and problem-solving skills to support delivery and resolve issues where appropriate.
• Flexible, resilient and able to manage competing priorities and shifting demands.

Person Specification KNOWLEDGE, SKILLS AND TRAINING Essential Project, programme, change management, quality improvement, implementation, benefits or equivalent training/experience. Highly organised, with ability to prioritise, work independently and adapt to changing priorities in a fast-paced environment. JOB SPECIFIC EXPERIENCE Essential Relevant experience supporting projects, programmes, improvement, implementation or change activity in a complex environment. Experience maintaining delivery plans, action logs, risk/dependency logs, readiness checklists or benefits trackers. Experience supporting implementation of change or improvement activity with operational, clinical or corporate teams. Experience using data, evidence, intelligence or feedback to support planning, decision-making or evaluation. Excellent interpersonal and communication skills, with the ability to liaise professionally with a range of stakeholders. Ability to identify risks, issues, gaps and dependencies and escalate appropriately. Ability to produce clear written updates, briefings, action summaries, reports and presentation materials. Desirable Experience supporting workshops, engagement sessions, improvement events or consultation activity. Experience of recovery, turnaround, productivity improvement, pathway redesign or test-of-change activity. Digital and Analytical Capability Essential Able to collate, interpret and present information clearly using digital tools, tables, summaries, trackers, charts or visual formats as appropriate. PERSONAL ATTRIBUTES Essential Able to use initiative, judgement and problem-solving skills to support delivery and resolve issues where appropriate. Flexible, resilient and able to manage competing priorities and shifting demands.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dorset HealthCare University NHS Foundation Trust

Address

Dorset County Hospital

Williams Avenue

Dorchester

DT1 2JY

United Kingdom

Employer's website

https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)

Employer details

Employer name

Dorset HealthCare University NHS Foundation Trust

Address

Dorset County Hospital

Williams Avenue

Dorchester

DT1 2JY

United Kingdom

Employer's website

https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)