Job responsibilities

• Be the interface between the trust and the Deloitte Team as our external partners in analysing complex datasets to identify opportunities to make significant cost savings across the UHL / UHN Group while coordinating the activities of the Business Information Specialists
• Ensure provision of accurate analysis of efficiency and productivity on a regular basis for all users. This will require detailed analysis of many variables and as such you will be required to build credibility with the clinical and operational teams.
• Proactively engaging with colleagues and other key contacts to achieve a shared understanding of information requirements and support the development of effective working relationships with Deloitte developing outputs to manage performance. This will require creative ways to predict and improve utilisation via the development of systems to predict performance so action can be taken before the event rather than after the event.
• The above will require the post holder to investigate, analyse highly complex data with multiple, sensitive outcomes while providing specialist advice and expertise on data definitions, analysis and interpretation.
• Jointly with Deloitte, manage the implementation of reporting to ensure there is continuous review of the data to ensure the Trust maximises all its opportunities to improve productivity, efficiency and quality of its services, embedding a culture of using data to inform critical business and operational decisions.
• Oversee the design and recommend improvement metrics and set up reporting mechanisms to capture the relevant data on the required basis to highlight progress against productivity and efficiency projects
• Highly developed communication skills are required as a means to manage the complex and challenging messages to effectively and positively manage the messages whilst engaging the clinical and non-clinical teams.
• Lead with Deloitte, the presentation of innovative reporting to clinical and non-clinical teams in an effective and confident way requiring the use of highly developed interpersonal skills to build strong effective working relationships inside and outside the Trust/CMGs.
• Develop systems to ensure data accuracy and build credibility in the messages that are delivered. Generates, manipulates and formulates data into clear, concise reports which are adjusted to the needs of the recipient from highly complex to simple reports.
• To take a strategic lead in collaboration with Deloitte to help drive productivity. This will require the ability to manage a project effectively and pre-empt user requirements to manage performance.
• Contribute to the cost improvement program by presenting new ways to improve efficiency and productivity in the Trusts/CMGs.
• To undertake detailed, complex investigation into sensitive areas to ensure that they are able to respond to National Guidelines, ensuring information is processed in accordance with Information Governance Policies.
• Provide advice to individual project teams on collecting, reporting, analysing and using collected data, sharing learning and teaching tools and techniques to improve individuals skill in using information effectively within the Trust/CMGs.
• Ensure close working with the other BIS and Informatics Teams across the group to ensure that the job role does not replace or undertake their general duties. This role should complement while adding a greater depth and intelligence which the Trusts/CMGs can use to improve it business, performance management and engage the speciality teams.
• Be the lead for the team of 2 band 7 information specialists and accountable for all Health Intelligence support required by the Deloitte team.

Training & Qualifications

Essential

• Educated to degree level (or relevant experience) and minimum of 5 years NHS information and management and data analysis
• Significant specialised knowledge around NHS datasets
• Management qualifications or demonstrable experience of at least 2 years within an information management role
• Evidence of continuing professional development

Desirable

• Degree or postgraduate qualification with numerical or analytical content.
• Formal Project Management Qualification (Prince)

Commitment to Trust Values and Behaviours

Essential

• Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours

Experience

Essential

• At least 2 year s management experience gained in NHS
• Highly developed specialist knowledge of working with health information systems with the ability to keep fully informed about emerging technology
• Extensive knowledge of NHS information definitions and statutory reporting
• Broad experience of using information derived from large and complex data sets
• Capacity to work with colleagues across all disciplines and at every level within the organisation
• Experience of developing models for Capacity and Demand Planning

Desirable

• Budgetary management
• Experience of using FDP products and analytical tools

Communication and relationship skills

Essential

• Approachable, reliable, decisive, tactful, well - motivated, respectful and supportive.
• Provide and receive complex, sensitive and contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to various groups
• Excellent communication skills in order to provide and receive information which may be complicated
• Evidence of building effective working relationships with clinical leaders, partner organisations and other stakeholder s
• Persuade operational managers of the respective merits of different options, innovation and new opportunities
• Manage conflict

Analytical and Judgement skills

Essential

• Required to judge highly complex facts/situations requiring analysis, interpretation and comparison of a wide range of options.
• Design of information systems to manage planning and management of resources
• Excellent numeric skills.
• Business case development
• Analytical and interpretation of highly complex information and ability to translate into easily understood messages
• Ability to manage effectively conflict from senior teams when opinions challenge the data presented
• Ability to deliver complex statistical presentations to staff
• Ability to concentrate for long periods of time on highly complex and multi stranded analysis
• Capacity Planning and market assessment analysis
• Technical expertise in data analysis such as Excel, Business Objects, SQL, Power BI

Skills

Essential

• Highly specialist knowledge underpinned by theory and practice
• In depth specialist knowledge information analysis
• Project Management skills
• Understanding of NHS performance monitoring processes
• In depth knowledge of the national and local health context.

Planning and organisation skills

Essential

• Plan and organise a broad range of complex activities
• Formulate and adjust plans, strategies, formulating long term strategic plans involving uncertainty at speciality level and which could impact on the bigger picture of the Trust
• Project planning in all aspects of the business area when required
• Formulate policies and procedure where required

Desirable

• Experience of working with the executive team and external agencies

Equality, Diversity and Inclusion

Essential

• Passionate and committed to bring our Dedicated to Excellence values to life, improving the way we work with each other, particularly focusing on empowerment, equality diversity and inclusion of our staff, patients and service users

Other requirements specific to the role

Essential

• Approachable, reliable, decisive, tactful, well - motivated, respectful and supportive
• Ability to manage workload effectively in light of competing priorities and tight deadlines
• Ability to prioritise work and respond to frequent interruptions, some of which require an immediate response
• Ability to think quickly and give appropriate responses in meetings
• An ability to maintain confidentiality and trust
• Resourceful and confident personal presentation to all levels of staff within the organisation
• Open to new learning opportunities. Takes responsibility for own personal development
• Enthusiasm and energy
• Proven track record of working under pressure to strict deadlines
• Flexible in terms of working arrangements.
• Ability to manage a substantial area of work under own initiative

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).