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Posted 4 hour(s) ago
Reference: 2481025
Job summary
The purpose of this expression of interest is to appoint dental practice team members working in Barnet and Haringey to take on a part-time role as Care Navigator, supporting the delivery of a new diabetes-periodontal pilot in North Central London.
This pilot has been developed to:
- test, develop and evaluate a clinical pathway offering eligible patients with diabetes in Haringey and Barnet free dental hygiene care for 12 to 18 months, with the aim of reducing their risk of periodontal disease and improving diabetic control.
- strengthen collaborative working and information sharing between participating GPs and dental practices through a neighbourhood-based model.
Main duties of the job
Contact eligible patients to discuss the pilot, provide clear information, and support informed participation
Hold supportive health conversations covering general health, health promotion, what the pilot involves, how dental charges apply, any perceived barriers to engagement
Recruit suitable patients for onward referral to participating dental practices
Work as part of neighbourhood teams in Barnet/Haringey over six months to support the pilots mobilisation and delivery and contributing to how neighbourhood models evolve in North Central London
Shape and refine the pilot, helping influence how patients understand and engage with the offer
About us
Haringey GP Federation is a dynamic and growing organisation working in partnership with GP practices across the diverse borough of Haringey, north London.
Our role is to support and enable general practice by developing and delivering services that complement core GP work, creating opportunities for shared learning and innovation, and helping practices respond to the evolving needs of patients and the wider health system.
We work in close partnership with practices, clinicians and system partners to co-design services, pilot new approaches, and build capacity across primary care. Through clinical programmes, workforce development and operational support, our aim is to add value in ways that are practical, respectful and aligned with the priorities of our member practices. Were proud of the strong relationships we've built across the health and care system grounded in mutual respect, shared goals, and a commitment to delivering excellent care together.
Our work has been recognised nationally, including commendations at the HSJ Awards for our leadership and service delivery.
We are a Disability Confident Committed employer and welcome applications from disabled people and those with long-term health conditions. We are committed to making reasonable adjustments throughout the recruitment process. If you are applying for a role with us under the Disability Confident scheme, please let us know by email at [email protected]
Details
Date posted
09 November 2026
Pay scheme
Other
Salary
£14,800 a year
Contract
Fixed term
Duration
7 months
Working pattern
Part-time
Reference number
U0002-26-0050
Job locations
48 Station Road
Wood Green
London
N22 7TY
United Kingdom
Job description
Job responsibilities
We are seeking a motivated and enthusiastic Care Navigator to support the delivery of an innovative diabetes-periodontal pilot across Barnet and Haringey. This fixed-term, part-time opportunity is ideal for individuals who are passionate about improving patient outcomes, supporting health promotion, and working collaboratively across primary care services.
The pilot aims to improve oral health outcomes for patients with diabetes by offering eligible individuals access to free dental hygiene care, while also strengthening links between GP practices and dental services through a neighbourhood-based approach.
As a Care Navigator, you will play a key role in engaging with patients, providing information and support, identifying barriers to participation, and facilitating referrals to participating dental practices. You will have meaningful conversations with patients about their health and wellbeing, helping them understand the benefits of the programme and supporting them to make informed decisions about their care.
This role offers a unique opportunity to contribute to the development and evaluation of an innovative healthcare pilot, working alongside multidisciplinary teams across primary care. You will help shape patient engagement approaches and provide valuable insight into how integrated neighbourhood working can improve population health outcomes.
We are looking for individuals with excellent communication and interpersonal skills, experience supporting patients or members of the public, and a compassionate approach to delivering person-centred care. Experience within healthcare, dental services, care navigation, patient engagement, or community outreach is desirable but not essential.
This is initially a fixed-term position linked to the pilot programme; however, there may be an opportunity for the contract to be extended, subject to pilot outcomes, funding, and service requirements.
Job description
Job responsibilities
We are seeking a motivated and enthusiastic Care Navigator to support the delivery of an innovative diabetes-periodontal pilot across Barnet and Haringey. This fixed-term, part-time opportunity is ideal for individuals who are passionate about improving patient outcomes, supporting health promotion, and working collaboratively across primary care services.
The pilot aims to improve oral health outcomes for patients with diabetes by offering eligible individuals access to free dental hygiene care, while also strengthening links between GP practices and dental services through a neighbourhood-based approach.
As a Care Navigator, you will play a key role in engaging with patients, providing information and support, identifying barriers to participation, and facilitating referrals to participating dental practices. You will have meaningful conversations with patients about their health and wellbeing, helping them understand the benefits of the programme and supporting them to make informed decisions about their care.
This role offers a unique opportunity to contribute to the development and evaluation of an innovative healthcare pilot, working alongside multidisciplinary teams across primary care. You will help shape patient engagement approaches and provide valuable insight into how integrated neighbourhood working can improve population health outcomes.
We are looking for individuals with excellent communication and interpersonal skills, experience supporting patients or members of the public, and a compassionate approach to delivering person-centred care. Experience within healthcare, dental services, care navigation, patient engagement, or community outreach is desirable but not essential.
This is initially a fixed-term position linked to the pilot programme; however, there may be an opportunity for the contract to be extended, subject to pilot outcomes, funding, and service requirements.
Person Specification
Knowledge
Desirable
- Knowledge of oral health promotion or diabetes management.
Skills and Abilities
Essential
- Strong interpersonal and communication skills, with the ability to build rapport quickly, establish trust and work effectively with diverse patient groups and multidisciplinary teams.
- Good IT literacy, including experience using clinical systems, Microsoft Office applications and accurate data entry systems.
- Experience maintaining accurate, timely and confidential records of patient interactions, service activity and programme outcomes to support monitoring, evaluation and reporting requirements.
- Sound understanding of patient confidentiality, information governance and GDPR requirements, with a commitment to handling sensitive information appropriately and securely.
Desirable
- Experience working with Emis.
Experience
Essential
- Experience providing personalised patient support and education, both by telephone and face to face, helping individuals understand their oral health needs and access appropriate dental services.
- Proven ability to encourage participation, motivate behavioural change and manage sensitive conversations, particularly where patients experience barriers to attendance, treatment anxiety or other health-related concerns.
- Demonstrable experience of collaborative and team-based working, contributing positively to shared objectives and successful service delivery across organisations.
Desirable
- Experience of care navigation, patient engagement or outreach work.
Person Specification
Knowledge
Desirable
- Knowledge of oral health promotion or diabetes management.
Skills and Abilities
Essential
- Strong interpersonal and communication skills, with the ability to build rapport quickly, establish trust and work effectively with diverse patient groups and multidisciplinary teams.
- Good IT literacy, including experience using clinical systems, Microsoft Office applications and accurate data entry systems.
- Experience maintaining accurate, timely and confidential records of patient interactions, service activity and programme outcomes to support monitoring, evaluation and reporting requirements.
- Sound understanding of patient confidentiality, information governance and GDPR requirements, with a commitment to handling sensitive information appropriately and securely.
Desirable
- Experience working with Emis.
Experience
Essential
- Experience providing personalised patient support and education, both by telephone and face to face, helping individuals understand their oral health needs and access appropriate dental services.
- Proven ability to encourage participation, motivate behavioural change and manage sensitive conversations, particularly where patients experience barriers to attendance, treatment anxiety or other health-related concerns.
- Demonstrable experience of collaborative and team-based working, contributing positively to shared objectives and successful service delivery across organisations.
Desirable
- Experience of care navigation, patient engagement or outreach work.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Haringey GP Federation
Address
48 Station Road
Wood Green
London
N22 7TY
United Kingdom
Employer's website
https://www.haringeygpfederation.co.uk/ (Opens in a new tab)
Employer details
Employer name
Haringey GP Federation
Address
48 Station Road
Wood Green
London
N22 7TY
United Kingdom
Employer's website
https://www.haringeygpfederation.co.uk/ (Opens in a new tab)